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IT Support Specialist - Entry Level

VirtualVocations
Marietta, Georgia, United States
Full-time

An organization is looking for an IT Support Specialist - Entry Level.Key Responsibilities : Responding to phone calls, chat support, and email tickets to ensure outstanding customer serviceAddressing and resolving questions, completing tracking, and routing within an incident tracking toolContributing to documentation and FAQs, and participating in assigned projects and tasksRequired Qualifications : High School Diploma / GED or Vocational Training / Degree or higherDemonstrated exceptional customer service skillsFlexible location within the United States for remote workAvailability for virtual meetings and proactive communicationMust submit both a resume and cover letter for consideration

4 days ago
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