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AVP, Compliance Technology & Operations

AVP, Compliance Technology & Operations

Manulife FinancialBoston, MA, United States
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Manulife is seeking a strategic and results-driven AVP to join the Compliance Technology & Operations (CT&O) function. Within CT&O, the AVP will lead the Compliance Program Integration pillar which is responsible for managing, coordinating, and optimizing compliance-related initiatives across the organization. This role will serve as a key integrator, ensuring that compliance efforts are strategically aligned, efficiently executed, and consistently documented to support a streamlined, transparent, and risk-aware compliance environment.

Key Responsibilities :

1. Portfolio (Book of Work) Management

  • Maintain a centralized repository of compliance initiatives to improve visibility and reduce duplication.
  • Oversee intake processes and collaborate with Legal, Compliance, and Governance (LCG) Strategy & Operations.
  • Lead business case reviews and initiative rationalization to ensure alignment with strategic priorities.
  • Define and maintain prioritization criteria based on risk, value, and regulatory urgency.
  • Monitor initiative performance, track financials, and support resource reallocation to high-impact areas.

2. Documentation and Standardization

  • Develop and maintain standardized templates, tools, and documentation practices.
  • Ensure consistency, audit-readiness, and regulatory compliance across all initiatives.
  • Promote best practices in documentation to enhance transparency and operational efficiency.
  • 3. Governance Over Vendors

  • Establish and maintain governance frameworks for third-party vendors supporting compliance functions.
  • Review and monitor vendor contracts to ensure alignment with compliance objectives and performance expectations.
  • Drive accountability and value realization from external partnerships.
  • Qualifications :

  • Bachelor’s degree in Business, Law, Risk Management, or related field; advanced degree or professional certification (e.g., CPA, CCEP, PMP) preferred.
  • 10+ years of experience in compliance, risk management, or program management within financial services or a similarly regulated industry.
  • Proven leadership experience managing cross-functional teams and complex portfolios.
  • Strong understanding of regulatory environments and compliance frameworks.
  • Excellent analytical, organizational, and communication skills.
  • Experience with governance, risk, and compliance (GRC) tools and portfolio management systems is an asset.
  • Manulife is an equal opportunity employer. We are committed to attracting, developing, and retaining a diverse workforce and creating an inclusive work environment. Our goal is to provide equal employment opportunities to all individuals, and we prohibit discrimination based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.

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    Avp Compliance • Boston, MA, United States

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