Technical Support Engineer

A company is looking for a Technical Support Engineer (Norwegian speaking, based in Norway).

Key Responsibilities

Providing high-level technical support to primarily Norwegian customers

Managing and resolving incidents and support tickets according to defined SLAs

Proactively monitoring system performance and identifying issues before they escalate

Required Qualifications, Training, and Education

Strong experience working in Unix / Linux environments

Knowledge of IP configuration, VPNs, routing, and databases (Oracle / PostgreSQL)

Fluent Norwegian language skills (both verbal and written) - essential

Experience or understanding of telecom networks (2G-5G) - a strong plus

Familiarity with Cisco routers / switches and AWS / cloud services preferred