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Tier 2 Windows Engineer (Onsite - Westbury, Long Island)
Tier 2 Windows Engineer (Onsite - Westbury, Long Island)Bit by Bit Inc • Westbury, NY, US
Tier 2 Windows Engineer (Onsite - Westbury, Long Island)

Tier 2 Windows Engineer (Onsite - Westbury, Long Island)

Bit by Bit Inc • Westbury, NY, US
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We are hiring a Tier 2 Windows Engineer to work onsite in Westbury, Long Island . This is a full-time position ideal for someone with strong Windows support experience who enjoys hands-on technical work and problem-solving in a fast-paced environment.

Responsibilities :

  • Provide Tier 2 support for Windows 10 / 11 and Windows Server (2016 / 2019 / 2022)
  • Troubleshoot desktop, server, and network issues
  • Manage Active Directory, Group Policy, file / print services
  • Administer Microsoft 365 (Exchange Online, Teams, SharePoint, Intune)
  • Support endpoint security tools and maintain system compliance
  • Collaborate with Tier 1 and Tier 3 support as needed
  • Document all work in a ticketing system
  • Communicate effectively with both technical and non-technical users

Requirements

  • 3+ years of experience in a Windows support or systems administration role
  • Proficiency with Microsoft 365, Active Directory, and core networking (TCP / IP, DNS, DHCP)
  • Experience with remote support tools and system imaging
  • Strong communication, organization, and troubleshooting skills
  • Must be punctual, professional, and able to work onsite daily in Westbury, NY
  • 4 days (32 hours) a week of work, including evenings and weekends and occasional vacation coverage
  • Reliable transportation is required

    • Preferred Qualifications :

  • Microsoft certifications (e.g., MCSA, AZ-104, MS-900)
  • Experience with Hyper-V or VMware
  • Familiarity with Network monitoring and remote access tools

    • Benefits

    Full benefits package including :

  • $42 / Hour + overtime pay
  • Medical, dental, and vision insurance
  • Retirement plan
  • Paid time off and holidays
  • Certification reimbursement and professional development
  • Contract engagement terms available at a higher rate of pay.
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    Engineer Onsite • Westbury, NY, US

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