PM Operations Manager

Seeking an outgoing candidate who thrives in a fast-paced production environment and enjoys managing a group of employees that are focused on delivering a quality product to our customers.

Additionally, this candidate needs to monitor and engage employees in all safety & performance initiatives.

Main Accountabilities

• Strategically plan, organize, and manage a department with regards to daily hours, schedules, productivity, quality and safety.
• Responsible for department costs to budget through effective manpower planning, scheduling and overtime usage.
• Ensure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulations.
• Ensure on-time and accurate production in the preparation of food / equipment and catering of flights.
• Investigate customer quality issues, develop and implement corrective actions.
• Maintain an ongoing, positive and pro-active relationship with all internal and external customers.
• Attend the daily operations briefing.
• Ensure par levels of customer inventory and customer specific goods.
• Provide data for the development of an annual business plan and budgeting for the department.
• Ensure optimal deployment of human, technical and material resources in the department.
• Initiate and control continuous optimization of processes.
• Open availability, weekends and holidays as operations require.

Leadership

• Ensure that the area of responsibility is properly organized, staffed and directed.
• Guide, motivate and develop the subordinate employees within the Human Resources Policy.
• Participate in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team.
• Make the company's values and management principles live in the department(s).
• Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviations.
• Participate and support company-sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee Safety.

Knowledge, Skills and Experience

• Bachelor’s degree or equivalent experience required.
• In addition, three to five years of directly related experience required in a management role.
• Experience in using and managing Variable Production Systems and schedules.
• Strong presentation, communication, training and interpersonal skills.
• Proven success in improving work processes and leading change in a complex, fast environment.
• Excellent analytical and conceptual skills.
• Demonstrable record of understanding and meeting customer expectations.
• Proven track record of understanding the drivers of product and labor cost variances.
• Good knowledge of Microsoft Office and Windows-based computer application.
• Open availability, weekends and holidays as operations require.

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