Search jobs > West Covina, CA > Retail sales associate

Retail Sales Associate

Ashley Furniture Industries, Inc.
West Covina, CA, USA
Full-time

Description

Summary :

The Retail Sales Associate (RSA) is responsible for building the guest experiences that are the foundation of the Company’s retail success.

This position will provide world-class service to guests by using the Company’s sales approach to sell the full suite of Company products and services tailored to meet the guests’ wants and needs and from that, delivering an exceptional in-store experience for every guest that results in increased store sales, profitability and guest loyalty.

Responsibilities :

  • Welcome and professionally engage every guest to ensure guest expectations are met and the
  • Company’s brand image is properly represented.
  • Follow the Company’s sales approach with each guest to maximize average sales per guest and ensure above-minimum category sales goals.

Ask questions and listen to guest needs; provide options and advice on meeting those needs. Perform product presentations, attempt to close each sales opportunity and add on additional items and extended warranties to the sale.

  • Contact customers after product delivery to ensure total satisfaction and establish next steps to continue to serve the guest in their home furnishing needs.
  • Complete post-sales order entry and administration processes.
  • Complete showroom floor recovery processes throughout the day.
  • Continuously improve sales performance by using available learning tools and sales programs.
  • Develop and maintain high levels of knowledge of Company products, promotions and store sales functions.
  • Demonstrate the Company’s Core and Growth Values in the performance of all job functions.
  • Learn the home furnishings industry to establish a strong understanding of the Company’s products and their positioning in the marketplace.
  • Maintain reliable attendance.
  • Actively participate in departmental meetings, training and education. Assist with training other employees and providing backup.
  • Complete other assignments and special projects as requested.

At Ashley, we’re more than a business we’re family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders.

We’re problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good.

We create solutions, not excuses. And never settle for status quo. It’s the reason we’re always searching for better ways to delivering an exceptional customer experience.

That's why Ashley Furniture is #1 in our industry.

Ready to grow? You’ve come to the right place. Ashley Furniture has a Growth Mindset , and once you join our team, you’ll learn from the best in the business.

Apply today and find your home at Ashley!

Compensation : 60-day training hourly rate upon hire $20.00 to $20.00. Following the training period, this position pays an hourly rate of $16.

00 - $16.00. This position is eligible to earn weekly, and monthly incentives based upon sales. Incentive amounts range from 2% to 15% and differ based on product types.

Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company.

Benefits : When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life / Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and 40 hours of California Paid Sick Leave.

Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process.

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.

Apply now

30+ days ago
Related jobs
Macy’s
West Covina, California

As a Fine Jewelry Sales colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex and create shopping experiences that make every customer feel welcomed and comfortable in the Jewelry and Watch Complex. This includes meeting sales goals, promoting our loyalty and warr...

Blick Art Materials
Pasadena, California

The Retail Store Sales Associate will do this by providing outstanding customer service through an eagerness to assist customers and sharing helpful product knowledge which will translate to achieving sales goals. Completes training programs including Blick Onboarding Training, Blick Sales Training,...

Living Spaces
Monrovia, California

We are looking for part-time sales associates that have open availability on the weekend. Proper execution of these 2 areas will enable the product specialist to exceed targeted SPH (Sales Per Hour) and drive company KPIs all while maintaining the highest level of guest satisfaction as measured by o...

AutoZone
Fullerton, California

AutoZone's Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Retail Sales Associate will perform daily assigned duties and remain compliant with company p...

Arch Telecom
Fullerton, California

What will you do as a T-Mobile Associate or T-Mobile Expert?. Approaching service and sales needs with patience, honesty, and empathy. Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. Monthly sales incentive programs, contests, rewards and more. ...

Harbor Freight Tools
Downey, California

A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. Associates (and their families) are eligible to participate in a limited medical, dental, vision, basic life insurance, and short-term disability. Eligible Associates ar...

Macy’s
Montclair, California

Participate in pre-selling and sales-driving events to maximize sales and reach personal sales goals. As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the Beauty needs of our customers to drive sales. You are focused on building a client base and nurturing stro...

T-Mobile
Rowland Heights, California

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. This role ...

UNIQLO
Cerritos, California

Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing. ...

Macy’s
Cerritos, California

As a Retail Sales Associate, also known as a Generalist colleague, you are an integral part of bringing the Macy’s magic, and the Macy’s shopper is your highest priority. As you help your team meet their sales goals through delivering consistently superior service, your positive, welcoming presence ...