FT MEMBER GUIDE - WORK FROM HOME

Firefly Health
Oakbrook Terrace, IL, United States
Remote
Full-time
  • Customer Service / Remote - Anywhere in the U.S. / Competitive pay - As a Member Guide you'll : Spearhead member engagement efforts by executing key initiatives like new member onboarding;
  • Facilitate a smoother patient experience by managing historical medical record requests and handling insurance verification;
  • Provide real-time support for patient scheduling; Handle patient relations, particularly focusing on immediate problem resolution and escalation when needed;

Deliver ongoing member services, including phone support, message filtering, and responses; Provide immediate technology support for patients...Hiring Fast >

7 hours ago
Related jobs
Promoted
Wellth
Des Plaines, Illinois
Remote

Up to $18 per hour + bonuses / Health, Dental, and Vision / 401k / PTO - As a Member Enrollment Specialist you'll: Be the first point of contact for prospective members; Contact prospects via phone to introduce and explain the Wellth program and assist them with enrollment by showing them how to dow...

Promoted
Professional Career Solutions
Oak Lawn, Illinois

Remote position (Work from home). Comfortable working remotely and independently. ...

Promoted
Bold Business
Niles, Illinois
Remote

Competitive Pay - As a Customer Service Agent you'll: Manage a large amount of inbound/outbound calls in a professional manner; Identify people's needs, clarify information, research issues and provide solutions; Gather and recollect information from interested people; Record details of communicatio...

Promoted
Professional Career Solutions
Skokie, Illinois

Remote position (Work from home). Comfortable working remotely and independently. ...

Promoted
Radon Solutions
Oak Park, Illinois
Remote

Competitive Pay - As a Data Entry Clerk you'll: Transfer data from various sources into the new database; Update databases or records with new information as it becomes available; Correct and modify inaccurate files and records; Comply with security backups and regular checks to ensure data is saved...

Promoted
LifeLearn
Berwyn, Illinois
Remote

Administrative Assistant / Remote] - Anywhere in U.Up to $23 per hour / Benefits - As a Virtual Personal Assistant you'll: Organize communication via emails and phone calls; Provide customer service as first point of contact; Organize meetings, travel, and accommodations; Manage contact lists and or...

Promoted
BroadPath
Oakbrook Terrace, Illinois
Remote

Competitive pay / Medical benefits / 401K- As a Member Service Rep you'll: Advise and resolve any customer needs, and approach each interaction in an empathetic, and efficient manner; Assist with inquiries regarding pharmacy issues from members, providers, and pharmacy representatives; Exceed establ...

Promoted
Retirement Solutions Advisors
Oakbrook Terrace, Illinois
Remote

Competitive Pay - As a Data Entry Operator you'll: Gather, collate, and prepare documents, materials, and information for data entry; Conduct research to obtain information for incomplete documents and materials; Create digital documents from paper or dictation; Review all documents and information ...

Promoted
Wild Alaskan Company
Oak Park, Illinois
Remote

Customer Service / Fully Remote] - Illinois residents welcome / Competitive pay / Health, vision & dental / 401k - As a Member Experience Specialist at Wild Alaskan Company, you will be the main point of contact for our members; You will handle inquiries via phone, email, and chat, ensuring excellen...

Promoted
CDK Global
Bolingbrook, Illinois
Remote

Customer Service / Fully Remote] - Anywhere in U.Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer ge...