Security Operations Account Manager King of Prussia, Pennsylvania Save Job Culture Career Path Rewards Security Operations Account Manager Position Type Full Time Shift Type Afternoon,Evening,Morning,Overnight Req ID 2024-1275411 Work Days Available Friday,Monday,Saturday,Sunday,Thursday,Tuesday,Wednesday Posting Date Sep.
18, 2024 Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose.
While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve.
We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positionsAllied Universal is looking to hire an Account Manager.
Account Manager jobs at Allied Universal are accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff.
Build, improve and maintain relationships with clients and employees : develop & retain staff; coordinate needed support services and solve problems to effectively run the account.
Meet or exceed financial & operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel.
Provides after-hour emergency response as required. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.
RESPONSIBILITIES : Supervise the day to day security operations of an assigned client siteManage a team of security officers, site and / or shift supervisors including hiring / selection, scheduling, payroll, training, coaching, development and supportEnsure the client site is provided with high quality security services to protect people and propertyBuild, improve and maintain effective relationships with both client and employeesCoordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer serviceEnsure all required reporting and contract compliance requirements are metAssure regular communication of issues or program with ClientHandle any escalated security issues or emergency situations appropriatelyOther management responsibilities as determined by leadershipCommunicate staffing needs via Requisition Form;
assist recruiters in identifying, interviewing and hiring quality candidatesDevelop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.
Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.
Assure communication of policies, company announcements and job openings through a consistently updated READ file at each siteMeet all contractual scheduled hours with a minimum of unbilled overtimeCoordinate and / or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal's corporate training standardsDevelop / maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staffManage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklistsTake a proactive role in communicating with the client and meeting his needs;
meet with regularly, listen to issues, provide security and technical expertise and solutions. Ensure complete customer satisfactionLicensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.
Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business managementEnforce Allied Universal policies as outlined in the handbooks, executive memos and on the portalQUALIFICATIONS : Four (4) year degree in Criminal Justice, Business Administration or related fieldPrevious Contract Security, facilities management, military or law enforcement experienceAt least two (2) years of business management / operations / supervisory experience (depending on size / scope of client).
Ability to develop and grow customer relationshipsExperience in hiring, developing, motivating and retaining quality staffOutstanding interpersonal and communications skillsAbility to work in a team-oriented management environment with the ability to work independentlyAbility to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basisPrevious payroll, billing and scheduling experience preferredAbility to work in a team-oriented management environment while having an entrepreneurial attitudeKey Competencies : Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for ResultsBENEFITS : Medical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirementsEight paid holidays annually, five sick days, and four personal daysVacation time offered at an accrual rate of 3.
08 hours biweekly. Unused vacation is only paid out where required by law.Allied Universal is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law.
For more information : you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and / or employment process, please contact our local Human Resources department.
To find an office near you, please visit :
Security Operations Account Manager
Account Manager jobs at Allied Universal are accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Security Operations Account Manager. Allied Universal is looking to hire an Account Manager. Supervise the day to day security op...
Cyber Security Account Manager - Secureworks - Remote Northeast Us
Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that secures human progress with Secureworks® Taegis™, a SaaS-based, open XDR platform built on 20+ years of real-world threat intelligence and research, improving customers’ ability to detect advanced threats, streamline and collaborate on...
Security Operations Client Portfolio Manager
Security Operations Client Portfolio Manager. Focus on hiring, development, and retention of appropriate security officers and Operations Managers and Field Supervisors overseeing remote managed business. Assist in coordinating the day-to-day team effort of Operations Managers and other assigned per...
Security Operations Client Portfolio Manager
Focus on hiring, development, and retention of appropriate security officers and Operations Managers and Field Supervisors overseeing remote managed business. Assist in coordinating the day-to-day team effort of Operations Managers and other assigned personnel to ensure that services are delivered i...
Security Operations Assistant Account Manager
The Assistant Account Manager job is responsible for assisting the Account Manager with all supervisory, training and operations functions at the assigned post in accordance with post orders and client instructions, and following all internal procedures. Security Operations Assistant Account Manager...
Manager, Accounts Payable Operations
As a Manager, Accounts Payable Operations at Corcentric, you will join a collaborative team within an ambitious, entrepreneurial global organization. As a Manager, Accounts Payable Operations you’ll be responsible for: . This person plays a crucial role in delivering high-quality accounts payable se...
Strategic Account Manager - Electronic Security Sales
Are you in Electronic Security Sales, or a Security Program Manager, or a Security Project Manager who is looking for that next step in your career?. Minimum of four (4) years of Commercial Electronic Security experience in any of the following: Security Sales or Account Management, Security Project...
Senior Manager, Cloud Security Operations (Remote)
Serve as a security expert in application development, database design, network, and/or platform (operating system) efforts, helping security project teams comply with enterprise and IT security policies, and industry regulations. Design and implement cyber security and operations procedures, tasks ...
Security Systems Solutions Operations Manager - Blue Bell, PA
As a Solutions Operations Manager, you will:. Maintain relationships between Operations and Sales teams so project details, changes, and plan discrepancies can be managed to minimize cost and delays throughout the estimating, bidding and operations phases of each project. Familiarity or experience (...
Information Security Operations Manager
As well as dealing with security alerts and incidents, we select and manage our security systems, carry out security assessments of new technologies, manage security compliance programs and provide security advice and education to all areas of the business. We have an exciting opportunity for an Inf...