FT CUSTOMER ENGAGEMENT SPECIALIST - WORK FROM HOME

Blue Acorn iCi
Glendale Heights, IL, United States
Remote
Full-time
  • Customer Service / Fully Remote - Anywhere in U.S. / Competitive pay / Health, dental & vision / 401k / PTO - As a Customer Engagement Specialist you'll : Answer and manage incoming calls, emails, chats;
  • Assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience;
  • Learn and follow all customer service procedures and policies; Strive to meet and go above personal and team targets, goals, and quotas;
  • Aim for fast customer resolution in every interaction; Record, organize, and file customer interactions and profile / account changes;

Address returns, refunds, and shipment tracking...Hiring Fast >

5 hours ago
Related jobs
Referral Rock
Hanover Park, Illinois
Remote

Up to $50K per year / Benefits - As a Customer Onboarding Specialist you'll: Manage the onboarding process for new prospects and customers by creating and executing detailed onboarding plans; Conduct regular calls/meetings over Zoom to guide customers through each stage of their onboarding journey, ...

Rewatch
Addison, Illinois
Remote

Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into ...

Pie Insurance
IL, United States
Remote

Health benefits / PTO / 401k match - As a Customer Service Specialist you'll: Handle inbound calls and emails from customers and cross-functional partners to provide excellent customer service; Seek and provide resolution for customer concerns while also anticipating ways to prevent future issues; M...

GRAIL
Naperville, Illinois
Remote

Up to $57K per year - As a Customer Service Associate you'll: Handle incoming and outgoing customer interactions efficiently, with high quality, and via a variety of communication channels (e. Provide accurate information and expertly guide people to achieve their task or goal; Address customer issu...

RTi
Berwyn, Illinois
Remote

Competitive pay - As a Customer Support Rep you'll: Manage large amounts of incoming phone calls; Identify and assess customers' needs to achieve satisfaction; Build sustainable relationships and trust with customer accounts through open and interactive communication; Provide accurate, valid and com...

GRAIL
Naperville, Illinois
Remote

Up to $48K per year / Multiple positions available - As a Customer Service Coordinator you'll: Handle incoming and outgoing customer interactions efficiently, with high quality, and via a variety of communication channels (e. Provide accurate information and expertly guide people to achieve their ta...

SSG
Park Ridge, Illinois
Remote

Competitive Pay / Medical, dental and vision / PTO / Paid training - As a Customer Service Rep you'll: Answer inbound client calls to assist and resolve any concerns; Utilize high-performing customer service skills to meet and maintain expected KPI's; Conduct research to provide answers for customer...

Property Claim Professionals
Niles, Illinois
Remote

Up to $20 per hour / Health, dental & vision / 401k match / PTO - As a Data Entry Specialist you'll: Organize assigned work and perform data entry/claim processing on large volumes of claims for commercial and residential property claims; Perform claim setup and entry, electronic imaging or indexing...

Conduent
Downers Grove, Illinois
Remote

Great Benefits - As a Data Entry Associate you'll: Receive documents from electronic form for accurate processing; Identify documents and their purpose to create a database of information; Enter data at a fast and accurate rate; Verify the accuracy of data captured from scanned documents and make an...

Imagen Technologies
Hoffman Estates, Illinois
Remote

Up to $27 per hour + overtime & benefits - As an Operations Support Associate you'll: Be the main point of contact providing day-to-day support for Imagen's clients and clinicians; Triage calls, email and chat messages from all customer facilities as well as internal clinicians; Monitor clinical sy...