ServiceNow HAM Business AnalystVirtualVocations • Plano, Texas, United States
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ServiceNow HAM Business Analyst
VirtualVocations • Plano, Texas, United States
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A company is looking for a ServiceNow HAM Business Analyst.
Key Responsibilities
Lead the design and architecture of ServiceNow HAM solutions aligned with business goals
Gather and analyze business requirements to develop HAM use cases and configure HAM modules
Collaborate with stakeholders to understand asset management needs and provide training and support
Required Qualifications
5+ years of experience with ServiceNow, focusing on Hardware Asset Management (HAM)
Proven experience in designing and rolling out HAM use cases
Deep understanding of HAM architecture, including data models and lifecycle workflows
Experience with ITIL processes and asset lifecycle management
Experience in stakeholder management
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