PATIENT CARE COORDINATOR (MEDICAL)
Description :
PATIENT CARE COORDINATOR (MEDICAL) JOB SUMMARY
Exchanges pertinent non-routine information, answers questions and offers guidance, either face to face, through written correspondence or via the telephone with individuals on a continual basis.
Greets, instructs, directs and schedules patients.
PATIENT CARE COORDINATOR (MEDICAL) ESSENTIAL DUTIES AND RESPONSIBILITIES
- Monitor patient / provider schedule, following office policies.
- Ensure the registration and lobby areas are appropriately maintained.
- Greet and Sign In patients, providing exceptional patient experience.
- Check in patients, verify and update necessary information in the medical record through PM system
- Ensure all necessary household and income information is current.
- Collect co-pays, deductibles and payments as required.
- Obtain and verify patient's current insurance information.
- Prepare welcome packets for future patients.
- Register patient data through PM system, including scanning of all documents
- Answer and screen telephone call, takes messages and provides information.
- Sort and deliver mail to Office Manager.
- Attend meetings as required.
- Prepare daily batches for business office.
- Prepare requested daily statistical information.
- Notify the Office Manager of possible problems :
- Patient Relations
- Patient Flow
- Other Employees, etc.
- Know rules and procedures for release of information.
- Acquire appropriate signatures.
- Submit appropriate information per procedure.
- Report equipment or supplies needed to Office Manager.
- Reports malfunctioning equipment to Office Manager.
- Obtains charge information, coding and data entry.
- Completes billing and collection processes and prepares for distribution to appropriate sources.
- Stays in compliance with all HIPAA regulations.
- Performs other assigned duties under the direction of the Office Manager or Physician
Requirements :
PATIENT CARE COORDINATOR (MEDICAL) EDUCATION AND EXPERIENCE
- High School Diploma or GED
- Two years experience in a medical office setting preferred
- Medical Assistant Certification preferred
- Certification through AAMA preferred
- Experience in operating a computer and word processing.
- Bilingual in Armenian / English is required.
PATIENT CARE COORDINATOR (MEDICAL) PAY RATE : $21 / hr
PATIENT CARE COORDINATOR (MEDICAL) PATIENT INTERACTION EXPECTATIONS
- Greet patients before they greet you
- Listen, respond, and make eye contact with every patient
- Personalize interactions with each patient
- Explain to each patient the process of care
- Provide patients with updates throughout their visit
PATIENT CARE COORDINATOR (MEDICAL) BENEFITS :
- Medical, Dental and Vision 100% paid by Employer
- Life Insurance and Accidental Dismemberment 100% paid by Employer
- Paid Holidays
- Paid Time Off
- 401K
- 401K Matching
- Flexible Spending Account
- Fringe
- Supplemental Insurance to the first visit
PHYSICAL DEMANDS
Position requires prolonged sitting at a computer, some bending, lifting, stooping and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a computer keyboard, photocopy machine, telephone, and other office equipment is also required.
Employee must have normal range of hearing and eyesight.
NOTE : The essential job functions for this position include, but may not be limited to those listed in this job description.
Employees hired for this position must be able to perform the essential functions of this job without imposing significant risk of substantial harm to the health or safety of themselves or others
PI0f029873bb7a-36205-35655163
Patient Care Coordinator
The Front Office Receptionist is the first and last representative seen; this role ensures that all patients start and end their medical experience with a positive interaction. Resolves patient concerns to ensure quality patient service. This person will perform administrative functions such as sche...
Patient Care Coordinator
F0B7; Ability to determine Medi-Cal HMO patients requires authorization and should be billed to Medical Group or IPA. F0B7; Ability to verify straight Medicare vs Medicare Advantage Plan. F0B7; Courteously check patients in and out according to our Customer Service standards. F0B7; Create and mainta...
Patient Care Coordinator
Under the direct supervision of the clinic operations manager the patient care coordinator (PCC) will maintain smooth patient flow through communication between patient, provider, Medical Assistant (MA) and other clinic support staff as well as ensuring proper eligibility of insurance coverage. Veri...
Lead Charge Nurse - RN - Clinical Coordinator
With Facility Administrator conduct staff meetings at least monthly or as needed to keep patient care staff informed of changes in patient care needs or operations to improve delivery of care. Assess daily patient care needs and develop and distribute patient care assignments appropriately. Collabor...
Patient Care Coordinator (PCC) RN
Travel Patient Care Coordinator RN. This Patient Care Coordinator. Specialty: Patient Care Coordinator RN. Travel Patient Care Coordinator (PCC) Registered Nurse : Los Angeles, CA. ...
Patient Care Technician - PCT CCHT - Dialysis
TRANSITIONAL CARE UNIT:Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis careReinforces all education and care related matters as it relates to the new patient as allowed by state lawLiaisons with appropriate FKC staff members to...
Patient Care Assistant - 6EW Medical Surgical Stepdown - Full Time 12 Hour Nights (Non-Exempt) (Union)
Performs essential skills which contribute to positive patient outcomes per routing, MD orders, and RN direction • Vitals • Daily weight • I & O • Hygiene: bath, peri-care, oral care, HS care, hair care • Maintains clear and organized patient rooms • Assist with meals/feeding • Ambulation/mobility; ...
Patient Care Assistant - 6EW Medical Surgical Stepdown - Per Diem 12 Hour Days (Non-Exempt) (Union)
Performs essential skills which contribute to positive patient outcomes per routing, MD orders, and RN direction • Vitals • Daily weight • I & O • Hygiene: bath, peri-care, oral care, HS care, hair care • Maintains clear and organized patient rooms • Assist with meals/feeding • Ambulation/mobili...
Patient Care Coordinator (Bilingual Chinese)
We are looking for a Patient Care Coordinator to join a team that is passionate about the health of our patients. As a Patient Care Coordinator, you are part of an essential patient outreach team that promotes key health messages and services. As part of the Quality Department, the Clinical Operatio...
Patient Care Coordinator (dental)
PATIENT CARE COORDINATOR (DENTAL) JOB SUMMARY. The Patient Care Coordinator is the first point of contact for everyone contacting the Health Center. PATIENT CARE COORDINATOR (DENTAL) ESSENTIAL DUTIES AND RESPONSIBILITIES. PATIENT CARE COORDINATOR (DENTAL). ...