Customer Service Agent - Work From Home
Job Description
We are looking for a dedicated and self-motivated individual to join our team as a Travel Agent. The ideal candidate will be able to provide excellent customer service and will require the ability to work independently.
No experience needed, we will provide training and credentials. This is a 100% remote job.
Essential Functions :
- Provide exceptional customer service while maintaining a high level of accuracy
- Ensure that all information is accurate and up to date.
- Work with clients to determine their needs and assist them with their travel arrangements. (including but not limited to : flights, cruises, theme parks, hotel / resort accommodation, rental cars)
- Complete required certification within a timely manner.
- Complete ongoing training with our company and travel partners.
- Must have reliable internet with a smartphone and / or a computer.
Requirements
Qualifications :
- Must be 18 years or older.
- Must be in the United States.
- 1 year of customer service experience (preferred but not necessary).
- Must be able to read, write, speak, and understand English.
- Be able to stay organized.
Job Types : Part-time, Full-time
Benefits
Benefits :
- Plenty of room to grow in the business
- Earn your own IATA number
- Discounted travel
- FAM trips
- Extremely flexible hours
Requirements
Skills : A minimum of 1 year experience in customer service preferred A minimum of 1 year experience in sales preferred Strong communication skills Excellent Time Management Team Player Organized and detail oriented Knowledge of some basic information about travel, destinations, and travel booking preferred
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