- Call Center / Customer Service / Remote - Anywhere in U.S. / Competitive pay / Paid training - As a Member Support Rep you'll : Receive 40-50 inbound calls per day;
- Function as the primary contact for members; Be responsible for answering inquiries and identifying solutions to any problems;
Empathetically assist the member through the claims process; Document and research claims from beginning to end; Offer excellent customer service by providing complete and accurate information to clients in a multi-tasking, high-pressure environment that requires attention to detail...Hiring Fast >
Ft Customer Support Representative - Work From Home
Competitive pay / Medical, dental & vision / 401k - As a Customer Support Rep you'll: Respond in a timely manner to customer inquiries; Assist customers with standard requests in regards to step changes, user management requests and how-to requests; Properly log and escalate inbound requests for bi...
Ft Customer Support Representative - Work From Home
Up to $60K per year / Benefits - As a Customer Support Rep you'll: Empower customers with industry knowledge combining elements of healthcare language, state regulations, and privacy laws; Respond to customer inquiries via email, phone, and chat promptly and professionally; Troubleshoot customer iss...
Ft Student Support Specialist (work From Home)
Competitive pay / Medical, dental & vision / 401K / PTO - As a Student Support Specialist you'll: Assist students, handling incoming interactions via phone, chat, email and help desk support tickets; Actively listen to student concerns and challenges in order to efficiently identify, mitigate and pr...
Ft Customer Support Specialist - Work From Home
Up to $26-hr/ Medical, dental and vision / 401k match / PTO / 4 day work week - As a Customer Support Specialist you'll: Serve customers via phone, fax, mail and/or email by determining requirements, answering inquiries, resolving problems, fulfilling requests, maintaining client database, and custo...
Ft Customer Support Advocate - Work From Home
As a Customer Support Advocate you'll: Educate customers about the Brightwheel product; Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and resolve technical or usage issues; Communicate clear and concise instructions via live chat, email, and phone to A...
Customer Support Associate (work From Home)
Up to $51K per year / Medica, Dental, Vision & Life / PTO / Home Office + Tech Stipend - As a Customer Support Associate you'll: Triage, respond and resolve customer cases; Troubleshoot and answer how-to questions about the Elation EHR (Electronic Health Record), Elation Billing (Revenue Cycle Mana...
Data Entry / Copy Writer - Work From Home
Competitive Pay - As a Data Entry / Copy Writer you'll: Maintain the database by entering new and updated customer and account information; Prepare source data for computer entry by compiling and sorting information; Process customer and account source documents by reviewing data for deficiencies; R...
Care Coordinator - Work From Home
Up to $24 per hour / Medical, dental, and vision / 401k match / PTO - As a Care Coordinator you'll: Communicate and follow-up with plan members to ensure understanding of the program while delivering exceptional customer service; Answer phones and respond to incoming inquiries while utilizing care c...
Customer Service Agent - Work From Home
The ideal candidate will be able to provide excellent customer service and will require the ability to work independently. Work with clients to determine their needs and assist them with their travel arrangements. ...
Benefits Specialist / Insurance Sales (Work from home)
Remote position (Work from home). Comfortable working remotely and independently. ...