Senior Project Manager

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About Us

Welcome to ServiceMaster Restoration Services, a leader in the restoration industry dedicated to restoring homes, businesses, and our customers' Peace of Mind with integrity, expertise, and care.

Our mission is to provide exceptional restoration services that not only repair but also renew and enhance the spaces that our clients cherish.

With a commitment to excellence and a customer-first approach, we tackle challenges with compassion and professionalism.

Our company culture is rooted in teamwork, innovation, and passion for making a lasting positive impact. We believe in fostering a supportive and inclusive environment where every team member can thrive and contribute their unique skills.

At ServiceMaster Restoration Services, we value continuous learning and encourage professional development to stay ahead in the fast-paced, ever-evolving restoration industry.

With locations across the nation, why wait? Join our dedicated team that prioritizes integrity, respects ideals, and embraces new opportunities to serve our communities.

Position Summary

The Senior Project Manager will play a pivotal role in overseeing and coordinating disaster restoration projects, including water, fire, and mold remediation efforts.

This position requires a strategic leader who can navigate complex challenges while ensuring high-quality outcomes and client satisfaction.

The ideal candidate will possess extensive experience in project management, exceptional organizational skills, and a strong understanding of restoration processes and compliance standards.

Responsibilities

• Lead and manage disaster restoration projects, ensuring they are completed on time, within scope, and within budget.
• Coordinate internal and external resources for the flawless execution of projects.
• Ensure all work complies with industry standards and company policies, conducting regular site inspections and reviews.
• Identify potential project risks and develop mitigation strategies to minimize impact.
• Complete all required documentation for losses, including sketch and scope sheet for estimate.
• Provide guidance and training to junior project managers and staff, fostering a culture of continuous improvement.
• Develop and maintain partnerships with third-party resources, including adjustors and customers.
• Assign and monitor resources to ensure project efficiency and maximize deliverables.
• Develop and write competed estimates by utilizing Xactimate, or other related applications.
• Other duties as assigned or apparent.

Skills / Qualifications

Required

• Five or more years of experience in Disaster Restoration or related industry.
• IICRC certification in WRT, ASD, and AMRT.
• Previous experience with DocuSketch.
• Proven history of leadership and / or team management.
• Effective Communication skills.
• Organizational skills.
• Strong Problem-solving / Decision-making capabilities.
• Analytical thinking.
• High Emotional Intelligence.
• Proficient in Microsoft Suites, including Outlook, Word, and Excel.
• Fluent in industry standards and protocols.

Preferred

• Lead Certification.
• OSHA 10 / 30 / 40 Certification.
• Previous experience with Mica or Restore 365.

Work Environment

This is an in-field position that requires frequent travel to and from active jobsites. Jobsites may contain asbestos, microbial growth, lead, or other hazardous materials;

personal protective equipment or PPE will be provided. Jobsites may or may not have electricity; expect to work in heat / cold, wet / humid, and dry / arid conditions.

Expect to use ladders often and work in small, confined spaces, occasionally.

Physical Demands

This position will typically require the employee to stand or walk for extended periods of time and may involve heavy manual labor.

Expect to stand, sit, walk, bend, stoop, reach, lift, push, pull, and carry items often for this position.

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