General Manager

About Us

Join our team at Zesto Chubby Decker, a cherished, family-owned Atlanta landmark known for our mouthwatering burgers, ice cream delights, and exceptional customer service.

With a rich history spanning over 75 years, we pride ourselves on delivering memorable dining experiences and fostering a welcoming atmosphere for our guests.

What You'll Be Doing

Operational Leadership

• Oversee all aspects of restaurant operations to ensure smooth and efficient functioning.
• Develop and implement strategies to achieve financial and operational goals.
• Monitor daily activities, including food preparation, service standards, and customer interactions.
• Maintain high standards of food quality, cleanliness, and adherence to health and safety regulations.

Team Management

• Recruit, hire, train, and supervise staff members, fostering a positive work environment.
• Set clear expectations, provide ongoing feedback, and conduct performance evaluations.
• Encourage teamwork, professional development, and a customer-focused mindset among team members.
• Manage scheduling, payroll, and labor costs effectively.

Customer Satisfaction

• Ensure exceptional customer service standards are met and exceeded.
• Address customer inquiries, feedback, and complaints promptly and professionally.
• Implement initiatives to enhance customer satisfaction and loyalty.

Financial Management

• Manage budgets, forecasts, and financial reports.
• Control costs and optimize profitability through effective inventory management and purchasing decisions.
• Monitor sales trends and implement strategies to maximize revenue.

Business Development

• Identify opportunities for business growth and expansion.
• Collaborate with the corporate team to develop and execute promotional campaigns.
• Build and maintain relationships with suppliers, vendors, and local community stakeholders.

Compliance and Safety

• Ensure compliance with company policies, procedures, and standards.
• Uphold health, safety, and sanitation guidelines.
• Conduct regular inspections to maintain cleanliness and operational efficiency.

What We're Looking For :

• High school diploma, GED certificate or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required.
• Proven experience as a General Manager or similar leadership role in the restaurant industry.
• ServSafe certification or ability to attain within the first 60 days of employment required.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to thrive in a fast-paced, dynamic environment and make strategic decisions.
• Knowledge of financial principles, budgeting, and cost control.
• Familiarity with restaurant management software and POS systems.

What's In It For You :

• Competitive salary and performance-based incentives.
• Opportunities for career advancement within a respected company.
• Employee discounts on food and beverages.
• Supportive and collaborative work environment.

Apply Now :

If you are a results-oriented leader with a passion for hospitality and a proven track record of success, we invite you to apply for our General Manager position.

Please submit your resume using our quick application. Join us in continuing our tradition of excellence and delivering exceptional dining experiences at Zesto Chubby Decker!