Customer Account Specialist
BelcanFort Worth, TX, USjob_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.temporary
job_description.job_card.job_descriptionAssist in handling inbound customer inquiries via phone, email, or chat, providing basic information or routing to appropriate personnel. Maintain and update customer records and databases ensuring accuracy and confidentiality. Prepare and distribute customer correspondence, reports, and service documentation as needed. Coordinate scheduling of customer meetings, follow-ups, and service appointments. Track and report on customer service metrics and escalate issues as required. Accurate and updated customer service records and reports on a weekly basis. Organized and complete contract documentation accessible to authorized personnel. Timely notifications and reminders regarding contract milestones. Daily logs of customer interactions and administrative activities performed. Proven experience in administrative roles, preferably supporting Customer Service Proficient in MS Office Suite (Word, Excel, Outlook) and contract management software (if applicable). Strong organizational, communication, and multitasking skills. Detail-oriented. High school diploma or equivalent. 1-2 years of administrative experience
Job Title : Customer Account Administrator
Location : FortWorth, TX USA 76114
Duration : 06 Months Contract (Temp role)
Payrate : $26 / hr.
Shift
1st Shift : 9-5pm (Mon-Fri)
OBJECTIVES
- To provide timely and accurate administrative support to Customer Service department.
- To facilitate smooth communication and documentation flow between internal teams and external customers / vendors.
- To support quoting and purchase order activity with timely processing.
CUSTOMER SERVICE SUPPORT
DELIVERABLES
QUALIFICATIONS
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Customer Account Specialist • Fort Worth, TX, US