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Healthcare Customer Service Representative

Healthcare Customer Service Representative

TEKsystemsMinneapolis, Minnesota, United States
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  • serp_jobs.job_card.full_time
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  • TEKsystems is actively hiring for customer service representatives for a healthcare client in Bloomington, MN!
  • Start Date :
  • November 3rd
  • Job Description
  • Handle 50-60 inbound calls daily from members and healthcare providers
  • Answer questions related to claims, benefits, and eligibility with accuracy and empathy
  • Navigate internal systems to verify information and resolve inquiries in real time
  • Collaborate with teammates and leadership to improve service quality and member satisfaction
  • Participate in team bonding activities and contribute to a positive work culture
  • Maintain professionalism while managing a high-volume call queue
  • Skills and Qualifications
  • High School Diploma or GED
  • Previous call center experience
  • Pay and Benefits
  • The pay range for this position is $20.00 - $21.00 / hr.

    Eligibility requirements apply to some benefits and may depend on your job

    classification and length of employment. Benefits are subject to change and may be

    subject to specific elections, plan, or program terms. If eligible, the benefits

    available for this temporary role may include the following :

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off / Leave (PTO, Vacation or Sick Leave)
    • Workplace Type
    • This is a fully onsite position in Minneapolis,MN.

    • Application Deadline
    • This position is anticipated to close on Oct 24, 2025.

      h4>

      About TEKsystems :

      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      About TEKsystems and TEKsystems Global Services

      We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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    Customer Service Representative • Minneapolis, Minnesota, United States

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