Senior) Engineer, Asset Management
If you want to know about the requirements for this role, read on for all the relevant information.
The Asset Management (AM) Team identifies and allocates capacity to enable sales deals, the development of new products and optimizes the utilization of SES in-orbit assets across the global GEO & MEO satellite fleets for the mutual benefit of customers and SES.
The main task will be to manage and proactively contribute to key Asset Management responsibilities in the area of capacity planning and optimization for MEO and GEO (including third party assets) fleet.
This entails in-depth knowledge of each customer’s technical and commercial requirements as well as the technical characteristics and capabilities of SES assets and Product Offering to identify the best alternate scenarios to facilitate sales deals that may not otherwise be possible due to lack of suitable resources.
This role focuses on the optimization of the satellites and gateway resources based on the commercial opportunities and products characteristics.
The planning approach shall include a broad perspective within the context of GEO / MEO multi-orbit planning landscape.
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS
- Management of day-to-day activities for satellite and gateway resources of GEO on fleet, GEO off fleet (third party assets), and MEO fleet through Capacity Planning and Optimization tool and any other interim planning tools within the over-arching SES network architecture in both short- and long-term timeframes. This includes :
- Optimization of the capacity for the assigned satellites (on fleet and off fleet) to enable sales to meet their revenue targets.
- Advising on resources availability for assigned satellites and approving resources.
- Proactive analysis of regrooming options and reconfiguration of satellites, including transition of off fleet services into on fleet to reduce cost of third-party assets.
- Proactive approach to resolving any identified potential contention for assigned satellites to determine if there are alternative SES fleet resources that can meet the needs of all involved customers to maximize SES’s revenue.
Escalate contention and drive the resolution.
- Contribution to planning for the integration of new assets to facilitate high utilization rate.
- Proactively contribute to the development of customer solutions with complex MEO and GEO resources assignment issues (including identifying options for third party assets), liaising and communicating with relevant internal stakeholders.
- Continued development of Asset Management processes for allocating, managing, and reporting capacity resources within overall Asset Management planning perspective :
- Proactively advise on process enhancements to fulfil AM tasks within the Lead-to-Order and Order to Fulfilment CRM flows.
- Contribute to Customer Relationship Management (CRM) system requirements.
- Supports the development of Asset Management requirements for GEO and MEO related resources management and optimization tools. In particular :
- Lead and drive interim resources planning tools readiness.
- Contribute to the development of Bandwidth Bulletin and Capacity Analytics dashboards, which are the tools used by Sales on a daily basis as a first insight into what inventory they have to sell.
- As part of Emergency Response Team, contribute to the AM input to complex (e.g. s / c failure, gateway failure) contingency and restoration activities.
COMPETENCIES
Ability to :
- Work in a high-paced environment and deliver within tight timeline.
- Go the extra mile and set priorities to handle multiple time-sensitive tasks in a demanding environment.
- Take ownership and drive a task to conclusion.
- Understand Satellite telecommunications networks principles and architectures and how they interact within the platform and the satellite resources.
- Advance optimization tools with advanced data analytical skills.
- Balance commercial concerns with technical constraints using analytical and financial acuity.
- Demonstrate teamwork, take leadership, and be decisive.
- Communicate effectively with customers and colleagues with excellent verbal and written communication skills.
QUALIFICATIONS & EXPERIENCE
- Engineering bachelor’s degree (Master’s preferred) or demonstrable equivalent work experience in lieu of formal qualifications.
- 5 years professional experience with 3 or more years in capacity management and / or optimization of satellite or terrestrial networks.
- Technical knowledge of platform technologies, satellite technology, satellite network operations and earth stations is a plus.
- Good understanding of CRM and financial tools is a plus.
- Ability to work well in a multi-cultural, international environment.
- Excellent verbal and written communication skills in English.
- Strong computer literacy; programming skills in Java, Python, R, Excel / VBA and / or MATLAB is a plus.
- High level of accuracy and attention to details.
- Experience with PowerBI is a plus.
OTHER KEY REQUIREMENTS / COMMENTS
The AM job requires a proactive approach toward complex tasks related to optimization of the utilization of the SES in-orbit assets.
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