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Assistant Community Manager Job at Associated Asset Management (AAM) in Gilbert

Assistant Community Manager Job at Associated Asset Management (AAM) in Gilbert

MediabistroGilbert, AZ, United States
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Overview

Primarily responsible for assisting Community Manager by providing effective customer service to designated communities / homeowners through in-depth knowledge of Covenants, Conditions & Restrictions (CC&R’s) and management contracts.

Responsibilities

  • Provides administrative support and other tasks as directed by Community Manager.
  • Partners with the community manager to ensure compliance with the governing documents and policies of the community along with State and Federal Laws.
  • Develops a working relationship with community board members and various committees.
  • Assists with community inspections of common areas according to AAM's management contract.
  • Communicates with homeowners concerning compliance with CC&R's.
  • Conduct regular community inspections to ensure adherence to governing documents.
  • Oversees and maintains the design review guidelines process and communicates effectively with the Architectural Committee Chair.
  • Reviews monthly financials and submits community accounts payable as directed by Community Manager.
  • Assists in reviewing bid proposals with Manager and provide bid matrix summary.
  • Maintains accurate and current association records, calendars, and website.
  • Meeting Minute Taker for all Open, Executive Board Meetings, and annual.
  • Maintains meeting schedule and open communication with contract vendors.
  • Maintains strict adherence to community and company deadlines.
  • Designs blast email communications, fliers, etc. for community communications.
  • Assist in planning and executing community events, programs, and initiatives as needed.
  • Performs other duties as directed.

Knowledge, Skills & Abilities

  • Strong computer software and internet proficiency.
  • Excellent interpersonal skills : positive written and verbal communication abilities.
  • Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
  • Exceptional organization and tracking skills.
  • Proven customer service experience, with a strong emphasis on problem resolution.
  • Ability to multitask and prepare and process large amounts of administrative and customer service items while being detail oriented.
  • Ability to function efficiently in a high volume, fast-paced environment.
  • Ability to interact and work positively and effectively with staff at all levels.
  • Advanced communication skills (both verbally and written), and the ability to communicate with all levels of management, staff, residents and Boards of Directors.
  • Ability to work collaboratively and cooperatively within the department as well as with other departments.
  • Physical Demands & Work Environment

  • Sitting and standing for moderate periods of time.
  • Utilizing personal automobile for commuting to and from assigned communities.
  • Walking communities to inspect common areas per management contract.
  • Seniority level

  • Entry level
  • Employment type

  • Full-time
  • Job function

  • Marketing and Sales
  • Industries
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    Assistant Community Manager • Gilbert, AZ, United States