Fiber Installation Technician

Overview :

CAVO is seeking Fiber Installation Technicians to join our team! The Fiber Installation Technician will perform residential and / or multi-dwelling unit cable television, high speed data and / or telephone installations from the tap to the customer premise equipment in a safe, courteous and efficient manner, to client specifications.

We provide paid training, a company vehicle, full benefits, and tuition assistance.

What you’ll do

Install, disconnect, reconnect, add, change, and troubleshoot cable TV, internet, telephone and / or alarm equipment in accordance with guidelines.

Use small hand tools, power tools, and test equipment.

Ensure services operate within prescribed parameters.

Attempt to identify and remedy sources of customer-perceived issues.

Complete paperwork accurately and report / record work order status updates.

Perform Customer service duties by :

• Greeting customers in the home while conducting a walk through;
• Reviewing all requested services with the customer to ensure understanding and agreement;
• Interacting with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns;

Educating the customer regarding product and service usage.

Qualifications :

Who we are looking for

Minimum 18 years old

Valid U.S. driver's license (Required)

Authorized to work in the United States for this company

High school diploma or GED equivalent

Comfortable working in tight spaces, such as a crawl space or attic of a house

Comfortable working through inclement weather

Comfortable working in a fast-paced, time-sensitive environment

Effective communication skills

Able to travel and work extended hours; overtime and weekends, as needed

Able to lift, climb, and carry ladders with weight of up to 80lbs

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Benefits and Company Summary :

What you’ll get

Company vehicle, tools, etc.

Weekly paychecks

Medical, Dental, Vision and Prescription Plans

Flexible Spending Accounts

Short and Long Term Disability

Supplemental Life and AD&D

401(k) Retirement Savings w / Company Match

Stock Purchase Plan

Company Discounts

Legal Insurance

Paid Time Off and Holidays

Tuition Reimbursement for select programs

Growth Opportunities

EEO :

Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status.

The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.

Please visit the following URL to view the EEO is the Law poster and the Supplement. ((url removed)) The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.

Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.

If you need assistance accessing the career page or otherwise applying for a position, please contact : (url removed)