Operations Manager
Job Description
Job Description
Location : Newark, DE 19713
Date Posted : 9 / 12 / 2024
Category : Center Based
Education : Bachelor's Degree
Join an established - and growing - organization as Kaleidoscope ABA looks for its newest addition to the team- as an Operations Manager.
The Operations Manager position is an integral part of the company and of the Kaleidoscope ABA mission. You'll be supporting our Center in Newark, where you'll lead the administrative-side of our otherwise clinical operation.
Summary :
The Operations Manager will be involved in many facets of the business including day-to-day management, recruitment, scheduling, customer service, reporting and general administrative tasks in support of the Center's operations.
Additionally, they maintain accurate records related to the staffing and delivery of service for each case as well as assist in the creation, maintenance, and management of a master schedule, adequately staffing clinical cases according to the budgeted hours per client as authorized by the client's insurer.
The Operations Manager will support HR, Operations, and the Clinical department as well their respective functions, acting as a reliable source of information to staff, clients, peers, and management.
They will be the liaison between the administrative and clinical staff and act as the primary point of contact regarding case assignment and staff availability.
Additional duties may be assigned based on the needs of the company.
Benefits & Advantages :
Medical, Dental, and Vision Insurance through United Healthcare.
Paid Time-Off, to include Vacation, Sick, and 8 Paid Holidays.
Long-Term Disability and Life Insurance.
401k with a 6% match and a two-year vesting schedule.
Weekly Pay each Thursday.
Job Qualifications :
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily, be able to react to change productively, and handle other essential tasks as assigned.
The individual must possess professional knowledge and experience regarding scheduling and skills pertinent to operations.
Display a high standard of ethical conduct and respect confidentiality principles.
Exhibit honesty and integrity.
Work and communicate with internal and external clients to meet their needs in a polite, courteous, and cooperative manner.
Education :
Bachelor's Degree or equivalent work experience.
Bachelor's degree in Marketing, Business Administration, or Healthcare, preferred.
Experience :
1-2 years medical, dental, therapy, PT, OT office (or similar) administration or scheduling required.
3-5 years experience preferred.
Prior Operations Managers are encouraged to apply.
Skills & Abilities :
Strong rapport-building skills, especially on the phone.
Sense of urgency.
Ability to work independently towards assigned goals.
Excellent time management and organization skills.
Ability to manage multiple tasks, prioritize tasks, and meet deadlines.
Attention to detail.
The ability to administer processes across the company consistently.
Superb communication skills.
Able to work collaboratively with ABA personnel.
Ability to listen and communicate well with management, staff, and families / clients.
Professional appearance and presentation required.
Computer Skills :
Proficient in Microsoft Office applications including Word, Excel, and PowerPoint is an essential skill.
Proficiency in using email and Outlook.
Ability to keep accurate records, work in the database, use Excel, and track processes accurately.
Ability to use Zoom meeting and Go To Meeting software.
Ability to learn ReThink software within 30 days.
Working Conditions :
Exposure to constant or intermittent sounds is sufficient to cause distraction.
High demand for telephone work.
Considerable stress may occur at times due to the pressure of meeting deadlines.
Hours of work : 8 : 30a to 5 : 00p; must fulfill the duties of the position regardless of the number of hours worked. May vary depending on current recruitment projects.
See offer letter for assigned hours. May be changed at any time based on changing company needs.
Performing these duties on a full-time basis is an essential function of this position.
Must have the ability to read and respond to emails and accept calls outside of work hours.
Kaleidoscope Family Solutions ABA and its subsidiaries and affiliates do not discriminate and are Equal Opportunity Employers.
Title : Operations Manager
Class : Program Manager
Type : PERMANENT ONLY
Ref. No. : 1285682-6
BC : #KFS205
Company : Kaleidoscope ABA
Contract Contact : Newark BCBA Careers
Office Email : [email protected]
Office Phone : 877-ABA-0399
Office Address : 924 Old Harmony Road, Newark, DE 19713
About Us : Responding to this post or registering on the KFSABA.org website is for information transfer only and is not an application, employment offer or commitment.
When and if opportunities are presented, you may accept or decline such opportunities at your sole discretion. Further steps are required to complete your registration with the Kaleidoscope Family Solutions ABA, Inc.
dba Kaleidoscope ABA. We appreciate your interest in our agency and look forward to meeting with you.
Operations Manager
We are seeking a motivated and detail-oriented Operations Manager to join our growing team in the United States. Office Administration: Be the first point of contact for the US team on issues related to HR, IT, EH&S and general administration - work closely with the Sydney Operations team in these a...
Pharmacy Operations Manager
High School Diploma, GED, or equivalent.PTCB or ExCPT certification (except in Puerto Rico).Has one year of work experience as a pharmacy technician in a retail or hospital setting.Must be fluent in reading, writing, and speaking English (except in Puerto Rico).Requires willingness to work flexible ...
Operations And Visual Manager
The Container Store - JobID: 14804 [Department Supervisor] As an Operations and Visual Manager at The Container Store, you'll: Lead the visual merchandising efforts in the store ensuring Perfect Product Presentation which includes merchandise processing, maintenance and merchandising; Interpret and ...
Business Operations Business Manager
As a Business Manager on the WLS (Wholesale Lending Services) Business Operations team, you will play a vital role as a senior and highly visible member of leadership. You will report directly to the WLS Business Operations Executive (BOE) and be responsible for supporting both the day-to-day and st...
Senior Manager - Container Vessel Operations
Senior Manager, Container Vessel Operations Job Summary. We are seeking a Senior Manager of Container Vessel Operations to be responsible for managing the port's container vessel optimization and operational execution strategy. Senior Manager, Container Vessel Operations Responsibilities. Senior Man...
Senior GTM Strategy & Operations Manager - North America
Revenue or Sales Operations, with a proven track record of success. ...
Senior Manager Operations Risk Program
SENIOR MANAGER OPERATIONS RISK PROGRAM. ...
Product Portfolio Operations Manager
As a Product Portfolio Operations Manager in the Consumer Bank (CB) Business and Product Transformation team, you will oversee components of the Agile Product Portfolio and mobilize product teams to deliver large-scale initiatives by advancing the Consumer Bank agile product delivery strategy and fa...
Manager, Omnichannel Operations
As an Omni Operations Manager your experience and guidance is essential to the growth and success of Macy's Omni customer service strategy within the At Your Service, Signing and Merchandise Logistics areas. Lead and coordinate At Your Service front of house staff to deliver excellent customer servi...
Security and Operations Cloud Product Manager, Vice President
As a Product Manager in Network Product Line (NPL) / Global eXtranet Engineering (GXE), you are an integral part of the team that will be managing a groundbreaking product; establishing a global hybrid cloud solution to/from external business partner networks (AWS, Azure, GCP, while innovating new p...