Patient Services Agent

We are looking for someone that has experience with medical administration duties (non-clinical) within a call center or medical front office setting assisting with inbound calls from patients. The ideal candidates is someone who has been in the industry for 2+ years. and someone that is okay with a high volume of inbound calls (60-80 a day) and assisting patient via telephone. Candidates must be bilingual in Spanish and English for this position. Candidates for this position must have a clear understanding of how HMOs work within a medical group or health system and also have insurance verification experience.

• Work Enviroment :
• Call center + Medical Office (Front Office Receptionist)
• Job Duties :
• Answer incoming calls from patients (60-80 calls a day)
• Gather patient demogrpahics and update patient's information in EMR system (NextGen)
• Insurance verification
• Schedule appointments
• Provide status updates on pending referrals and authorizations
• Data entry
• Medical Customer Service
• Pre- Registration
• Check patient in / out
• Translate for spanish speaking patients
• Must Haves / Qualifications :
• Must be bilingual in Spanish and English
• Must have medical receptionist or medical call center experience (2+ years at minimum)
• Must have insurance verification experience
• Must have medical appointment scheduling experience
• Must have experience answering a large number of calls 60+ a day
• Pay and Benefits

The pay range for this position is $21.00 - $21.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)
• Workplace Type

This is a fully onsite position in Glendale,CA.

• Application Deadline

This position is anticipated to close on Oct 10, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.