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Care Manager (RN)

Care Manager (RN)

Spectraforce TechnologiesJacksonville, FL, United States
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Position Title : Care Manager (RN)

Work Location : Remote, FL (anywhere in FL)

Assignment Duration : 3 months

Work Schedule : 8 am - 5 pm

Work Arrangement : Remote, FL (anywhere in FL)

Position Summary :

  • Enhanced Discharge Planning Team (EDCP), who make outbound calls to Medicaid health plan members who are discharged from the hospital to prevent re-admissions.

Background & Context :

  • EDCP team assesses immediate needs / barriers, complete transition of care assessment by day 10 post discharge day and attempt to remove barriers and meet needs and follow up post discharge appt with a medical or BH provider.
  • Work from home 8 am-5pm
  • This position is to fill in for an FTE who is on Military Leave until 6 / 2029

    • Key Responsibilities :

  • Fast paced, busy day, working on your own from home with phone, email or Team IM support from supervisor, Lead and team members
  • Clock in and be ready to start outreaches at 8 am.
  • Receive and review new assignments daily by 8 : 30 am
  • All newly assigned cases (10 daily) must be contacted same day as assigned and make follow up calls to members providers and venders

    • Qualification & Experience :

  • Required Associate or Baccalaureate degree in nursing
  • Preferred : Baccalaureate degree in nursing
  • RN (compact is okay)
  • Preferred : RN
  • Must haves : 2-3 years Care Management experience with all age groups
  • Nice to haves : Discharge planning experience; Care Management Certification
  • Disqualifiers : Cannot answer questions regarding your past work experience during interview.
  • Performance indicators : Audit scores 90% or above monthly; 1 : 1 meetings with Supervisor
  • Best vs. average :
  • Top 3 must-have hard skills
  • Level of experience with each
  • Stack-ranked by importance
  • Candidate Review & Selection
  • 1 Must be good with technology
  • 2 Outbound calling experience
  • 3 Critical thinking
  • 4 Must be able to work in fast paced environment; quick learner; hit the ground running for this temp role

    • Candidate Requirements

    Education / Certification

    Required Associate or Baccalaureate degree in nursing

    Preferred : Baccalaureate degree in nursing

    Licensure

    RN (compact is okay)

    Preferred : RN

  • Years of experience required
  • Disqualifiers
  • Best vs. average
  • Performance indicators

    • Must haves : 2-3 years Care Management experience with all age groups

    Nice to haves : Discharge planning experience; Care Management Certification

    Disqualifiers : Cannot answer questions regarding your past work experience during interview.

    Performance indicators : Audit scores 90% or above monthly; 1 : 1 meetings with Supervisor

    Best vs. average :

  • Top 3 must-have hard skills
  • Level of experience with each
  • Stack-ranked by importance
  • Candidate Review & Selection

    • Must be good with technology

    Outbound calling experience

    Critical thinking

    Must be able to work in fast paced environment; quick learner; hit the ground running for this temp role

    Position is offered by a no fee agency.

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