Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits :

• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Are you a customer service rockstar with a passion for making people's lives easier? Look no further! We are on the hunt for a dynamic and enthusiastic individual to join our amazing State Farm Insurance Dream Team as a Customer Service Representative.

Get ready to bring the fun and provide exceptional service to our clients, leaving them with a smile on their faces!

Responsibilities :

Be the shining star that dazzles clients with your exceptional customer service skills, whether it's in person or over the phone.

You'll be their go-to person for all things insurance!

• Share your insurance expertise and knowledge with clients, answering their questions, helping them make important policy decisions, and guiding them towards the best coverage options.
• Sprinkle your magic on policy change requests, ensuring all updates are processed smoothly, from adding or removing coverage to tweaking personal information.
• Use your intuitive powers to identify client needs and suggest the perfect insurance products and services to meet their unique requirements.

You're like a superhero, but for insurance!

• Team up with our extraordinary agency members to create magical customer experiences. Together, we can conquer anything!
• Work your tech wizardry to accurately record client interactions, update policy information, and generate reports using our super-cool computer systems and software.

Qualifications :

• A zest for life and a high school diploma or equivalent. Bonus points if you have additional education or relevant certifications in insurance or customer service!
• Previous experience working in a State Farm agency will make you stand out from the crowd.
• Being fluent in Spanish (both verbal and written) will give you the edge when helping our Spanish speaking customers.
• Superpowers in the form of excellent interpersonal and communication skills. You know how to connect with clients, colleagues, and insurance underwriters like no other!
• A knack for problem-solving that would make Sherlock Holmes proud. You can think on your feet and find solutions faster than a speeding bullet.
• Attention to detail that rivals a master painter's brush strokes. You're organized and can handle multiple tasks without breaking a sweat.
• Tech-savvy skills, including experience with Microsoft Office and the ability to navigate insurance agency management systems.

You're a digital superhero!

• A true passion for delivering exceptional customer service and building long-lasting client relationships. You're here to make dreams come true!
• Must possess or be willing to obtain the appropriate insurance licenses and certifications required by State Farm. You're ready to level up!

If you're ready to unleash your inner superhero and join our State Farm Insurance Dream Team as a Customer Service Superstar, then we want to hear from you! We offer competitive compensation, top-notch training, and plenty of opportunities for professional growth.

Don't wait another second apply today and let's embark on this incredible journey together!