Job Title : Sales Manager
Hours : Daily, Monday through Friday, or as job requires. Core locations Operating Hours are 8 : 00am to 5 : 00pm. Overtime will be required as this will sometimes be necessary to obtain the sale.
Description :
Key Responsibilities :
- Promote and sell all of our products including private offices, community memberships, dedicated desks, and team suites.
- Membership recruitment, curation, membership sales goals, revenue mix targets, renewal / conversion targets
- Meet with prospects including off site meetings to memberships.
- Encourage and enable member participation / activity levels (location and member hosted events, classes, outings, speakers, seminars)
- Community Involvement, Outreach and Interaction (Corporations, schools, colleges, library, chambers, & networking groups)
- Maintaining a vibrant and warm sales culture.
Essential Duties & Responsibilities :
Financial Performance
- Responsible for achieving financial targets related to event sales, additional services, and meeting room bookings.
- Financial performance shall be evaluated based on target revenue : Budget vs. Actual revenue.
- Stay within budget on expenses.
- Responsible for overseeing monthly bill run with Community Manager.
Sales & Marketing
- Have an excellent knowledge of your local market, your location, local amenities, availability, pricing, and services offered.
- Have a good understanding of the additional location’s portfolio, both company owned and franchise locations.
- Build and foster communicative business relationships with Corporate Account clients and prospects, online brokerage companies, local Residential Real Estate Agents, local Commercial Real Estate Agents, Local Merchants, and other referral sources.
- Effectively respond to all incoming email and telephone leads in a timely and efficient manner
Competencies in CRM :
- Add all leads to CRM and update to ensure reports are accurate
- Understand the qualifying process and timing for converting a lead through various stages
- Generate Orders through Yardi / HubSpot CRM
- Create follow up sales tasks
- Know how to close and mark a lead as dead
- Generate basic reports to check on lead status
- Create & use templates to send emails, Agreements and follow ups
- Create and amend agreements
- Conduct Experience tours for potential members
- Update and keep price book current based on then current market pricing
- Create proposals based on potential member requirements using the Venture X standard cover template
- Ensure member service requirements are understood in advance
- Finalize details and prepare Agreements based on member requirements and follow up until closed
- Ensure the agreement has been signed and payment has been made by new members prior to allowing them access to offices or services
- Ensure renewals are processed and new rates updated where necessary
- Attend local events through affiliations and networking groups to enhance business opportunities and create brand awareness
- Research local competition to ensure competitive and achievable membership rates
- Be well versed on the Venture X competitive differentiators
- Assist in daily operations as necessary
The Venture X Experience
When onsite ensure that all areas of the location are well presented at all times especially the location that the tour will be conducted in and any specific area you will be highlighting during the tour.
Reporting
- Meet with your direct report on a monthly basis to discuss sales pipeline, marketing, and results.
- Timely and accurate creation of sales / marketing reports
- Ensure a smooth communication flow regarding any special member requirements or any other matters that are relevant for team members
- Report any necessary disciplinary proceedings of other team members to the President
- Liaise with team in requesting PTO to ensure sufficient coverage over your sales program or special events onsite.
Essential Knowledge, Skills & Abilities
- Minimum 1-year experience in the service / hospitality industry
- Prior Experience organizing Meetings and Events is a huge plus.
- High School Diploma Required
- High standard of customer service and strong written and oral skills
- Excellent organizational skills
- Ability to work under pressure and demonstrate flexibility.
- Good IT knowledge
- Yardi and HubSpot experience are a huge plus!
Mental Requirements : Reasoning, remembering, mathematics, appropriate language ability.
Physical Requirements :
- Ability to handle interruptions to workflow
- Ability to receive written or oral instructions
- Ability to work with a variety of individuals
- Ability to listen and respond clearly
- Hearing Ability to receive detailed information through oral and telephone communication
- Talking Clearly expresses ideas by means of spoken word
- Repetitive Motions Substantial movements of wrists, hands and fingers.
- Vision Ability to see and read
- Crouching, kneeling, standing, climbing, stooping, walking, pushing, pulling, sitting and lifting
- Ability to handle small tools such as a drill, hammer, screwdriver, etc.
Compensation & Hours :
This is a salary position of $55,000 with an additional commission structure based on goals.
Benefits :
We offer Health, Vision, Dental, Life, and Supplemental Insurance after probationary period.
Benefits Include :of the month following 60 days after employment)
Health insurance (1
of the month following 60 days after employment)
Life insurance (1
of the month following 60 days after employment)
Vision insurance (1
of the month following 60 days after employment)
- Paid time off (90 days after employment)