Search jobs > Columbia, SC > Bilingual customer service
State Credit Union is seeking Spanish / English speaking bilingual applicants for a Full Time Member Service Representative located in a phone center environment.
As a Member Service Representative, you will be responsible for providing exceptional customer service and support to our members.
Job duties include, but are not limited to :
- Receive incoming member calls, determine the nature of their request, and either process the request or direct the call to the appropriate person or department for assistance.
- Process member transaction requests;
- Answer member account inquiries. Performs basic error corrections on accounts.
- Cross-sell products and services as well as strive to meet goals for service, quality, and productivity of the department.
Qualifications :
- Must be bilingual in both the Spanish and English language and have professional communication skills.
- Applicants should have at least 1 year customer service experience . Experience in a financial institution preferred .
- Candidates are required to be well organized, have the ability to efficiently multi-task, possess good computer skills, and be able to consistently handle difficult member issues.
All applicants must prove to be proficient in speaking the Spanish language in order to be considered, as a minimum requirement.
Bilingual written communication is a plus.
Benefits :
- Comprehensive benefits package that includes Medical, Dental, Vision, Prescription and Life Insurance
- 401K with employer matching contributions
- Tuition Reimbursement
- Federal Reserve Banks Holiday Schedule
- And more!
phone, banking, customer service, credit union, finance
Job Posted by ApplicantPro
Customer Service Representative - Evenings
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative - Overnights
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Lead Customer Service Representative, Full or Part Time
Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Lead Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative
If you’re a motivated individual with a passion for customer service and a knack for solving problems, apply today to join our team as a Customer Support Specialist!. Are you passionate about delivering exceptional customer service and solving complex problems? Do you thrive in dynamic environments ...
Customer Service Representative MUV West Columbia
WEST COLUMBIA- Customer Service Representative. The Customer Service Representative will greet and direct members, guests and staff as they enter the gym. This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and mem...
Customer Service Representative 2nd Shift
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative-Remote (Seasonal)
Customer Service Representative-Remote. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Representative. Customer Service Representative. ...
Customer Service Representative - Overnight
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative- Full-Time (269) 7467 Garners Ferry Road
We are currently searching for Customer Service Representatives that work effectively in a team environment, provide outstanding customer service, accurately and efficiently conduct various financial transactions and assist in providing a clean and safe environment. Report for scheduled shifts on ti...