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Store Manager
Aspen, Colorado / Depot Operations / Full-Time Who we are :
Stachs LLC is a subsidiary of Eaze Technologies and supports the operations of a network of cannabis delivery, manufacturing & distribution facilities.
Eaze, our technology arm, supports the cannabis delivery platform and marketplace that connects adult consumers with licensed dispensaries and products.
We are on a mission to enhance safe access to legal cannabis, educate people about cannabis as a tool for wellness, and drive smart cannabis policies.
At Stachs, you will work alongside a world-class team representing a wide range of backgrounds and strengths.
Green Dragon is a growing cannabis retailer with locations in Colorado, Florida, and Michigan. We are seeking a full time Store Manager to lead our team in our Aspen store.
Responsible for overseeing the daily operations of the store, ensuring high levels of customer satisfaction, and maintaining and enforcing the Company policies and procedures.
The Store Managers role is to run the store successfully.
We are also offering a $1,500 Signing Bonus! *Only applicants within an hour commuting range will be considered* Responsibilities
- Responsible for ensuring high levels of customer satisfaction through excellent customer service, leading by example and training the retail staff on customer service standards
- Maintains technical industry knowledge and product knowledge, trains staff on products in store
- Ensure compliance with legal requirements and completing store and MED evaluations
- Has a full understanding of the compliance binder
- Responsible for the proper and accurate use and training of the POS, cash handling, safe audits, and change drops
- Upholds and enforces the Company policies and procedures, and effectively trains new staff on the policies and procedures
- Managing and motivating store staff by coaching and training
- Conduct performance appraisals and communicates any performance issues to HR and DM
- Responsible for daily, weekly schedules of store staff and managing time off requests
- Responsible for opening and closing the store, and ensuring daily coverage (must work 2 Fridays and 2 Saturdays per month)
- Responsible for accurately and efficiently receiving and processing orders, reviewing METRC tags
- Upholds visual merchandising standards, checking that proper signage, price tickets, marketing materials, etc. are visible and updated
- Effectively leads and maintains communication at store level
- Responsible for maintaining a clean, neat, and well-stocked store as well as ensuring general housekeeping duties are upheld
- Maintain store security, use of the NVR cameras and ensuring all customers are screened at the entrance
- Responsible for participating, assisting, and scheduling the proper staff for inventory audits with Ops team
- Responding effectively to customer complaints and inquiries
- Respond to any emergency action items and issues such as pulling NVR footage
- Approves any product discounts
Requirements
- Management experience in a retail store environment leading a team of people
- Effective communication skills and interpersonal skills
- Excellent customer service experience
- Reliable, Professional, and Trustworthy
- Ability to work in a fast paced environment with a sense of urgency
- Desire to go above and beyond
- Must have the flexibility to work days / nights / weekends / holidays
- Excellent organizational skills
- METRC / Leaflogix experience preferred
- Efficient in Google and Microsoft Office
- High school diploma / GED required
- Current MED Badge
Physical Requirements
- Must be able to lift at least 25 lbs and be able to stand, sit, bend, kneel, crouch, and reach.
- Must have reliable transportation to store