Responsibilities
- Leadplex Leave Management and National Account Customer data integration implementations providing consultative support with data exchange options involving API and File Feeds.
- Co-lead technical implementation calls with Implementation Managers on topics related toplex data exchange and key integration requirements thereof.
- Owns HR Tech Platform relationship to perform integration configuration and testing activities for our customers.
- Coordinate testing with internal partner teams and provide meaningful, consolidated feedback for the customer and their vendor partners.
- Quickly troubleshoot and problem solve customer and vendor file data issues.
- Partner with Best Practices and Internal team to build and maintain strong routines for updating all content on all processes, internal and external vendor capabilities.
- Provide mentoring and training support for junior Business Analysts
Qualifications :
- Expert knowledge of various data exchange options - File Feeds and API's.
- Expert knowledge of data analysis tools such as SQL and MS Excel including advanced formulas and functions.
- Advanced Knowledge of Insurance claims practices, processing, and customer experience.
- Ability to craft and manage documentation that supports the effective delivery of technology that meets specific customer and business needs.
- Ability to recognize customer data sensitivity and limit use and distribution of protected information to the minimum amount required.
- Ability to critically analyze data, problem solve, make judgments as to reliability / accuracy of information received and support business performance.
- Ability to multi-task while demonstrating the ability to prioritize and manage time effectively.
- Strong leadership and conflict resolution skills.
- Be the face of the Hartford in building strong relationships with external clients, external technology platform partners and Implementation Team.
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration ofpetencies required for the role.
The base pay is just oneponent of The Hartford's totalpensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.
The annualized base pay range for this role is :
$96,080 - $144,120
Equal Opportunity Employer / Females / Minorities / Veterans / Disability / Sexual Orientation / Gender Identity or Expression / Religion / Age
About Us Culture & Employee Insights Diversity, Equity and Inclusion Benefits Job ID R2417345
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