The Program Specialist performs a variety of administrative and program specific tasks to support Mission Services programs and services.
This position recruits, plans, organizes and executes the Division’s Career Exploration Camps and Internships activities.
The position also develops and builds internal and external relationships for Mission Services Career Exploration Camps and Internship opportunities in conjunction with the Career and Skills Center Manager.
Position is based out of the agency’s Miami, Florida headquarter location.
- Coordinates, plan and executes all aspects of the Career Exploration Camps and Internship activities.
- Coordinates Vocational Services Site Visits by local school system.
- Makes cold calls and completes outreach visits to promote the Career Exploration Camps, Internship and Vocational Services Site Visits.
- Works in conjunction with the Career and Skills Center staff, assists out-of-school youth in the development of a career navigation services.
- Assist Career and Skills Center Manager to identify appropriate opportunities for job shadowing, internships, and professional guest visitors to Career Exploration Camp for participants.
- Makes presentations and attends various meeting to promote the Career and Skills Center.
- Provides customer service to varied levels of employees and external stakeholders and elevate issues as appropriate.
- Ensure participant information is timely entered into appropriate form, database or report and maintain confidentiality requirements.
- Conducts a warm hand off of participant to peers to ensure they do not experience a delay in services.
- Comply with agency’s policy and procedures and Commission on Accreditation of Rehabilitation Facilities standards.
- Bachelor’s Degree preferred. A degree in human services, business administration, career counseling, workforce development or related field is preferred.
- Previous experience in human resources, human services, or job development is a plus.
- Previous experience working with young adults and / or individuals with barriers to employment is a plus.
- Computer literate. Excellent organization, communication and interpersonal skills.
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