Customer Service Representative - Immediate Hire

START ASAP
Los Angeles, CA, United States
Full-time
We are sorry. The job offer you are looking for is no longer available.

The Customer Service Representative maintains the daily operations of the customer service and sales team. This position develops, implements, and maintains processes, procedures, and programs to improve customer service and is responsible for promoting company standards and engaging employees to drive customer loyalty and customer engagement through customer service.

Essential Duties and Responsibilities :

  • Supports programs that drive team performance toward departmental and organizational goals.
  • Assist customer service and sales team toward the achievement of operational goals.
  • Hires and provides training for new and / or less experienced customer service and sales staff.
  • Reviews and evaluates work to ensure quality and timeliness
  • Investigates and researches escalated customer service inquiries.
  • Ensures employee's behaviors are focused on improved customer satisfaction to drive customer loyalty.
  • 3 days ago
Related jobs
Promoted
Spade Recruiting USA
Pasadena, California

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Dispatch incoming customer phone calls. ...

Morphius Corp
Los Angeles, California
Remote

What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. Sales involved only if the customer desires to opt in for additional benefits....

Dollar Tree Inc.
Los Angeles, California

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store...

Acentra Health
Gardena, California
Remote

Competitive pay / Comprehensive health plans / PTO / Retirement savings - As a Customer Service Rep you'll: Answer incoming telephone calls; Resolve customer questions, complaints and requests; Adhere to internal policies and procedures; Utilize working knowledge of the organization's services to me...

Connexzia
Los Angeles, California
Remote

As a Work From Home Customer Service Representative, you'll be the voice of Connexzia, providing exceptional support to our valued customers. We take pride in delivering top-notch products and services to our clients, and our customer service team is at the heart of it all. We're on the lookout for ...

Red Label Enterprises
Los Angeles, California

Participates in service, brand, and product knowledge training. Assists customers with applications process . Maintains confidentiality of all client and customer information collected. ...

Associated Students UCLA
Los Angeles, California

Hill Top Customer Service Representative. HILL TOP SHOP CUSTOMER SERVICE REPRESENTATIVE. Customer service experience preferred. Greet customers and offer assistance; answer phones; prep, organize, and stock merchandise on the sales floor and in the stockrooms; straighten up and clean the sales floor...

Symetra
Los Angeles, California
Remote

Medical, vision, & dental / 401k match / PTO - As a Customer Service Rep you'll: Answer incoming phone calls from agents and customers, assisting with a variety of inquiries; Service customer requests with a sense of urgency and accuracy; Document detailed and concise notes on all interactions. ...

Sati Soulakhian - State Farm Agent
Glendale, California

As a Customer Service Representative - State Farm Agent Team Member with Sati Soulakhian - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help ...

Morphius Corp
Downey, California

Basic Responsibilities: Handle customer inquiries  Provide information about the products and services Troubleshoot and resolve issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the services ​ Qualifications: Previous experie...