Director of Mental Health

Company Description

At Boys & Girls Clubs of Metro Denver (BGCMD), our mission is more relevant than ever. Our Program Support Center team ensures a strong operational foundation for our Clubs so staff can deliver on our mission every single day.

When you join Boys & Girls Clubs of Metro Denver, you are part of a talented, mission-driven team that is singularly focused on making sure every child can achieve their greatest potential.

We are curious and compassionate, diverse and dedicated, inspired and inspirational. And we love what we do. Come help light the way to big futures for Metro Denver kids and communities.

Job Summary

Reporting to the Associate Chief Impact Officer (ACIO), the Director of Mental Health Programming is a critical member of the Impact Team.

Boys & Girls Clubs of Metro Denver seeks to meet the social and emotional needs in our community through formalized mental health supports in all Clubs.

The Director of Mental Health Programming oversees the mental and emotional health strategy, programming design, and implementation, while also supervising a team of mental health professionals who are charged with the day-to-day interactions, support, and referrals needed to meet Club Members’ needs.

The director is responsible for supporting, informing, and leading the organization’s social-emotional learning efforts and trauma-informed practices.

Role & Responsibilities

• Mental Health Initiative
• Drive the strategy, direction, and implementation of BGCMD’s Club-based mental health supports, including the mental health professionals’ performance and compliance.
• Support and regularly update organizational policy in conjunction with NASW code of ethics, Colorado Statutes for Mandated Reporters, and BGCMD’s Standard Operating Procedures.
• Act internally as the primary mental health program contact point, and externally as the primary contact for state and other agencies including compliance entities.
• Evolve organizational mental health interventions adapting to ever-changing best practices (evidence-based, therapeutic orientations, warm handoffs, etc.)
• Facilitate ongoing training for mental health professionals and member-facing Club staff focusing on increased clinical effectiveness and adaptation of industry best practices.
• Promote and represent our mental health programs to our various external stakeholders
• Including but not limited to responsibility for grant requirements and data collection
• Define Key Performance Indicators and drive the mental health team towards the highest quality of trauma-informed practice.
• Pursue ongoing professional development opportunities related to BGCMD’s mental health initiative. Works closely with the Trauma Informed Team from Boys & Girls Clubs of America to ensure alignment with national efforts.
• Engage regularly with the Club Operations team on Incident Reporting and Response. Occasional night and weekend responses are required.
• Ensures HIPAA compliance with all reporting and tracking functionalities; manages database implementation and practice across the team to ensure effective data practices
• Ensure the efficacy of evidence-based curriculum implementation and delivery
• Support for Mental Health Professional Team
• Leads a team of 15 direct and indirect reports by providing support, coaching, feedback, supervision, and guidance to ensure a high-performing team.
• Manages team performance with clear performance objectives and reinforces principles of accountability.
• Establishes and continuously evaluates the department’s performance metrics, team structure, and annual plans for continuous improvement.
• Provides team members with professional and personal growth through ongoing talent management practices including leadership development, skill development, and position-specific articles / books / training.
• Provide regular clinical support for the mental health team including MSW, BSW, and interns. This includes assessing social, emotional, and other causes of escalated behavior in members
• Conduct ongoing group consultation and individual weekly supervision
• Serve as case consultant for complex cases as needed
• Foster positive relationships with local MSW programs to ensure a robust annual intern cohort
• Ensure high-quality documentation is maintained
• Collaborate with the Human Resources Team in the hiring of new mental health team professionals as needed
• Respond to member and Club emergencies and implement action plans as needed
• Conduct weekly observations of mental health professionals in the Clubs, coaching on areas of growth and particular SEL needs of each Club

Qualifications & Experience

• Master’s Degree in Social Work
• Licensed Clinical Social Worker (LCSW) : active license status in the state of Colorado.
• Strong passion for connecting members and families to the highest quality mental health services, driven by evidence-based practices.
• Must have a deep understanding of the mental health needs of the BGCMD members and their families.
• Demonstrated ability to work effectively with diverse populations
• Ability to build strong relationships with school administrators in 6 local Districts
• Knowledge and understanding of HIPAA requirements

Additional Knowledge and Skills

• Strong public speaking and community advocacy skills
• Preferred bilingual : English / Spanish
• Capacity to work independently to organize, prioritize, manage, and successfully execute multiple assignments simultaneously and deal with frequent change or unexpected events.
• Excellent written and verbal communication skills.
• Excellent facilitation and training skills for a variety of audiences.
• Proficiency with Microsoft Office suite.
• Must be willing to travel to BGCMD’s Clubs (currently 27 sites) regularly while being based at the BGCMD Vickers Club.

Supervisory Responsibilities

• This position directly manages two employees : HR Manager and Payroll Manager.
• This position is responsible for completing midyear and annual evaluations for each direct report staff member.
• BGCMD Managers are expected to meet regularly with direct reports to ensure that staff members are giving and receiving feedback, organizational and professional development goals are progressing, and are receiving the support and resources to be successful.

Compliance Requirements

• Candidates must be able to pass an annual background test, pre-employment drug test and reference checks.
• A valid driver's license and ability to be insured under the company's insurance policy is also a requirement.
• The successful candidate must be able to work closely with others in an office environment, and use a variety of office equipment including computer, telephone, and / or other equipment.
• The ability to read and write is necessary to complete reports and properly document programs and organizational data.
• They may be required to lift supplies, materials, and collateral materials weighing up to 25 pounds. Outdoor work and light physically demanding activities may be required on occasion.

In-Office and Remote Work

This position works primarily at the Program Support Center Offices but may occasionally work from other BGCMD facilities as necessary.

BGCMD employees may work from home one day per week between Tuesday through Thursday. All remote work and other flexible work arrangements must be approved prior to implementation.

Commitment to Diversity, Equity and Inclusion

We develop and nurture a community where everyone can reach their full potential. At Boys & Girls Clubs of Metro Denver, we continuously focus our efforts to ensure that our team members, Club members, and communities come together to cultivate a diverse landscape where everyone has equitable access to opportunities and resources.

At BGCMD, we value diversity and believe that unique perspectives contribute to the success of our team.

Disclaimer

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and objectives of employees assigned to this job.

Equal Opportunity Employer

Boys & Girls Clubs of Metro Denver is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by law.