Senior Director of Operations

Please see closing statements on this job post for required information that must be submitted with your application to avoid automated disqualification.

SENIOR DIRECTOR OF THE INSTITUTE FOR THE HISPANIC FAMILY

AND FAMILY STRENGTHENING PROGRAMS

POSITION SUMMARY :

This position reports directly to the Chief Operating Officer, serving as part of the agency’s senior leadership team. The position leads and directs Catholic Charities’ community and family-strengthening programs.

JOB DUTIES & RESPONSIBILTIES :

• Plans, organizes, and directs the operation of the agency’s community and family strengthening programs including, but not limited to Family Centers, Fatherhood, Community Schools, Senior Centers, Matthew 25 Scholarship Program, TANF Case Management, Home Visiting, and Supportive Housing.
• Serves as a member of the Senior Leadership team
• Maintains program-related licensing and accreditation
• Maintains full knowledge of best / promising practices in the area of family-strengthening programming.
• Assures that all programs comply with all required health and safety regulations creating an environment for the optimum growth and development of the family.
• Oversees the preparation and timely submission of reports to funding sources.
• Develops and administers budgets for assigned programs, including managing program budgets, and maximizing revenue generated through program fees, and private and public funding sources.
• In consultation with the Department of Planning and Organizational Excellence, researches, prepares, and submits funding proposals.
• Supervises the Department’s staff.
• Provides and / or arranges for staff training and staff development opportunities.
• Assesses staff performance and recommends personnel actions.
• Establishes and maintains positive working relationships with funders.
• Represents the Agency in meetings with private, public, federal, state, and local agencies.
• Maintains contracts and ensures compliance with standards at all assigned sites / programs.
• Coordinates service provision in his / her designated scope of services fostering collaboration and integration between and among other programs and locations within Catholic Charities
• Makes recommendations for policy, program, and / or resource adjustments to the appropriate parties.
• Convenes key staff and representatives of local Advisory Boards when appropriate to address issues of concern and ensure effective efficient service delivery.
• Has responsibility for community relations within the assigned scope of services representing Catholic Charities at United Way meetings, community forums, and parishes, planning sessions, and convening with civic and business leaders as assigned.
• Chairs the local advisory Board in consultation with the Chief of Operations; responsible for recruitment, developing, and nurturing collaborative relationships.

PQI Function

• Strengthen and build organizational capacity through the development and implementation of effective data collection systems that are used for analysis and interpretation of outcomes and trends related to program and administrative services of the community demographics, clients, agency funding entities, and contractual expectations
• Analyze and evaluate progress toward achieving the agency’s strategic goals and objectives
• Evaluate operational functions that influence the agency’s capacity in the delivery of programs and administrative services
• Use results of data to inform decision-making
• Identify and mitigate risk
• Performs related duties as required and assigned.

QUALIFICATIONS :

• Master’s Degree in social work or related field, plus a minimum of 5 years’ experience managing a multi-service / multi-location family service mental health or human service organization.
• Experience managing complex and varied programs with a combined budget above $3 million.
• Experienced in managing an employee base of 20+.
• Please note - This position requires fully Bilingual candidates (Spanish), who are able to work in the office in Hartford, CT 5 days a week, and do not require relocation - meaning they are present here in the Hartford community.
• All applicants should make a cover letter part of their resume submission which addresses their ability to work in Hartford, their bi-lingual skill set, and their compensation expectations.
• Our firm is retained to source candidates for this role and we will disqualify any non-Spanish speakers and / or candidates who do not provide the required information.
3 days ago