Customer Service Representative - Remote

Intuit - TurboTax
North Carolin, US
$18 an hour
Remote
Full-time

Learn more about the Gig :

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software.

Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions.

Well give you amazing continuous training support for everything.

Get paid $18+ per hour²

Receive $300 bonus for 5 days of training¹

5 days of training, 8hr / day with 1hr lunch break

Build your own schedule with flexible hours anytime between 8am EST and 10pm EST Monday to Sunday³

You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate.

Required Experience & Skills

To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following :

This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.

Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.

The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.

Tax Season 2024 has Officially Started

and runs until Tax Day, April 15th 2024

Complete your application and get pre-approved for training by March 20th

TurboTax is looking 2000+ people

No tax experience required

Get a $300 bonus for completing training

Mandatory Requirements

Learn more about the Mandatory Requirements needed to start working as a Small Business Self-Employment Group Representative for QuickBooks!

Must have a working :

Webcam & smartphone or tablet

Must feel comfortable with :

Lead Generation (the action or process of identifying and cultivating potential customers for a business products or services)

Must be strong in :

Microsoft Office 365 products (Word & Excel)

Must have :

1+ years of customer service or sales experience required

¹ To receive the $300.00 paid training bonus, if the following criteria are met : Must complete all 5 days of training, graduate, and complete 10 calls² Starting Pay $18.

00 gross per hour. You must work a minimum of 20 hours per week or 40 hours per cycle from Monday to Sunday, between 8AM and 10PM EST.

Fees apply ($2.00 per hour Marketplace Licensing Fee and $1.00 LiveXchange Service Fee).³ Build your own schedule from available hours of businessCopyright GigCX Marketplace 2024 . All rights reserved.

30+ days ago
Related jobs
Promoted
GL1
Holly Springs, North Carolina

Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. In-Home Usage Testing is a quick, easy and fun way to make extra cash by tellin...

Promoted
Brown & Brown Insurance
Greensboro, North Carolina

Property Casualty Customer Service Representative. The focus of the role is the customer experience with the goal of increasing customer retention and soliciting new business or cross-sell opportunities. Receive, process, and respond to customer inquiries regarding, but not limited to, existing poli...

Promoted
American Consumer Panels
Winterville, North Carolina
Remote

...

PeopleScout
Sylva, North Carolina

Customer Service Representative. Here’s what you can expect working in Patient Registration (Customer Service): . Excellent customer service experience. ...

Family Dollar
Jacksonville, North Carolina

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...

PeopleScout
Waynesville, North Carolina

Customer Service Representative. Here’s what you can expect working in Patient Registration (Customer Service): . Excellent customer service experience. ...

Thermo Fisher Scientific
Asheville, North Carolina

Collaborate closely with our sales, service, and management teams to enhance customer satisfaction and build strong relationships with our customers. Prior experience in customer service or a related field is advantageous, demonstrating your proven ability to excel in a customer-facing role. Adhere ...

PeopleScout
Sylva, North Carolina

Customer Service Representative. Here’s what you can expect working in Patient Registration (Customer Service): . Excellent customer service experience. ...

Circle K
Kenly, North Carolina

Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Lead Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high...

David's Bridal
Winston-Salem, North Carolina

Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service. Use all systems to manage the customer flow to deliver Five-Star Customer Service experience. Maintain all service vows which include B...