Search jobs > Lakeland, FL > Bilingual customer service

Bilingual Healthcare Customer Service Representative

VirtualVocations
Lakeland, Florida, United States
Full-time

A company is looking for a Bilingual Healthcare Customer Service Representative who will support inbound calls from US-based members and providers regarding health and wellness inquiries.

Key ResponsibilitiesActively listen to customers to understand their concerns and build rapportProvide essential information about access to care issues, benefits, and member coverageNavigate multiple computer applications to assist customers effectivelyRequired Qualifications18 years or older with a high school diploma or equivalentMinimum of 1 year of previous call center experienceBilingual in English and SpanishExperience with Medicare and / or Medicaid is a plusWillingness to work flexible shifts, including weekends and holidays

16 hours ago
Related jobs
Promoted
VirtualVocations
Lakeland, Florida

A company is looking for a Healthcare Customer Service Consultant to assist members with Medicaid Insurance inquiries. ...

Promoted
Keith Hargrove - State Farm Agent
Lakeland, Florida

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...

Promoted
Jared Faniel - State Farm Agent
Lakeland, Florida

As a Customer Service Representative with Jared Faniel State Farm you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. Previous cust...

Promoted
Robert T Newsome Insurance Agency LLC
Lakeland, Florida

Assistant Commercial Insurance Customer Service Representative. In this role, you will work closely with our lead agent to support new business development and client service. ...

Promoted
Ace Handyman Services Lakeland
Lakeland, Florida

Customer Service professionals-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales and customer service career? Join our TEAM at Ace Handyman Services Central Florida! We are the service provider for Ace Hardware t...

CVS Health
Florida, Work At Home, US
Remote

Dental Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. Uses customer service threshold framework to make financial decisions to resolve...

Rachel Machin - State Farm Agent
Lakeland, Florida

As a Customer Service Representative with Rachel Machin State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. Esta...

Intuit - TurboTax
Florida, US

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...

Quirch Foods
Winter Haven, Florida

Work closely with dispatchers to ensure the highest quality of customer service. Communicate with customers regarding delivery and pick up schedules. Physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of th...

Keith Hargrove - State Farm Agent
Lakeland, Florida

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...