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Banquet Captain
Banquet CaptainSo Hospitality Group • Saint Louis, MO, US
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Banquet Captain

Banquet Captain

So Hospitality Group • Saint Louis, MO, US
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Job Description

Job Description

Benefits :

  • Competitive salary
  • Employee discounts
  • Free food & snacks
  • Opportunity for advancement
  • Training & development
  • Wellness resources

General Responsibilities :

  • Assist in the setup, execution, and breakdown of banquet events.
  • Serve as the on-the-floor point of contact for banquet staff during events.
  • Ensure all event spaces are prepared according to Banquet Event Orders (BEOs).
  • Provide clear direction and support to servers, bartenders, and setup crew.
  • Monitor event timelines and communicate any delays or changes to relevant staff.
  • Greet and interact with guests in a courteous, professional manner.
  • Ensure high standards of cleanliness and presentation throughout the event.
  • Support with A / V setup as needed (microphones, projectors, etc.).
  • Handle minor guest issues with a service-first attitude; escalate as needed to the Banquet & Event Manager.
  • Coordinate end-of-event duties such as clearing, resetting, and basic reporting.

    • Qualifications : Education :

  • High school diploma or equivalent required.
  • Hospitality coursework or certifications a plus.

    • Certifications :

  • TIPS Certification preferred (or willingness to obtain).
  • CPR & First Aid helpful, but not required.

    • Skills & Competencies :

  • Friendly, professional demeanor with strong communication skills.
  • Team leadership and delegation abilities.
  • Detail-oriented and organized under pressure.
  • Basic familiarity with A / V equipment (training provided).
  • Ability to read and follow BEOs and event timelines.
  • Tech-savvy enough to use tools like Google Docs and Sheets.

    • Experience :

  • 1+ year experience in banquets, catering, or restaurant service required.
  • Prior lead server or team lead experience preferred.

    • Supervisory Responsibilities :

  • Lead banquet service staff on the floor during events.
  • Assist with training new team members.
  • Provide feedback to Banquet Manager on staff performance and guest feedback.

    • Physical Requirements :

  • Must be able to lift / carry up to 25 lbs. frequently and up to 50 lbs. occasionally.
  • Long periods of standing and walking.
  • Ability to bend, kneel, reach, and perform physical tasks during event setup and breakdown.
  • Clear vision and hearing for communication and service execution.

    • Working Conditions :

  • Fast-paced, guest-facing environment.
  • Indoor and outdoor event settings.
  • Flexible availability required, including evenings, weekends, and holidays.
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    Banquet Captain • Saint Louis, MO, US