Customer Service Associate

Variety Stores LLC
Yorktown, VA, US
Full-time

Job Description

Job Description

Position Purpose

Provides courteous customer service and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standards.

In applicable instances, unloads trucks, processes freight, stocks counters, and performs any other function needed to maintain the salesfloor.

Job Scope

This position has no direct supervisory or budgetary accountability.

Essential Functions

1) Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales.

2) Price, stock and maintain merchandise in a neat and orderly manner.

3) Process sales transactions in an accurate, efficient, and friendly manner.

4) Adhere to assigned work schedule in order to provide predictability in workload scheduling.

5) Follow all Company policies and procedures in order to maximize customer service, sales, and store profitability.

6) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor.

Ancillary Functions

Provide support to store management as requested.

Qualifications and Skills Required

  • Fundamental reading and math skills
  • Ability to effectively communicate in English

Working Conditions

  • Retail store environment where extended periods of standing are required
  • Retail store stockroom environment subject to fluctuations in temperature
  • Frequent lifting and maneuvering of merchandise and displays
  • Exposure to dust and extreme temperatures while unloading trailers
  • Scheduled work hours may vary, to include evenings and weekends
  • Occasional use of ladders required
  • 30+ days ago
Related jobs
Promoted
Royal Farms
Hampton, Virginia

The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas of the store including food service, point of sale duties, customer service, general housekeeping, and o...

Promoted
FedEx Office
VA, United States

Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to...

Government Employees Insurance Company
Newport News, Virginia

Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction. Customer Service Representative – Virginia Beach, VA. We’re lo...

GOODWILL OF CENTRAL AND COASTAL VIRGINIA INC
Newport News, Virginia

Position Summary Contributes to the mission of Goodwill by providing the best customer service to our customers. Engages with customers, takes the opportunity to roam the sales floor to engage with customers and provides assistance if needed. Competencies Lives the Values, Drives for Results, Custom...

Fedex Ground
Newport News, Virginia

Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to...

Exchange
Newport News, Virginia

You’ll help customers feel welcomed and become a multitasking superstar – starting conversations, making connections, and efficiently serving each customer will be your expertise. So what can you expect as a Customer Experience Associate – Cashier at the Exchange?. Provides high level of customer sa...

Wawa Inc. (210515330)
Newport News, Virginia

The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. The Customer Service Associate delivers an exce...

Massage Envy
Newport News, Virginia

As a sales and customer service associate at our Newport News franchised location,* you'll join a wellness community that's 35,000 strong. Provide outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting ...

Walgreens
Newport News, Virginia

Pharmacy Customer Service Associate | Walgreens. ...

Fedex Ground
Newport News, Virginia

Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to...