Responsibilities
- Analyze consumer sales and inventory analysis, and propose orders based on stock analysis.
- Request a proposed order approval by Customer in case of CMI.
- Update orders in the system based on order change request from customers.
- Capture order in the system (standard and promotion order not including samples / donations).
- Check pricing.
- Optimize orders in terms of shipping combinations and create filler order for FTL delivery.
- Confirm order change in system for central delivery.
- Proactive out-of-stock communication in case of exceptions.
- Create final delivery details and confirm in the system; Follow-up with 3PL / transport about order status.
- Daily problem solving in order processing.
- Coordination between departments (in person, by phone, zoom meetings, email).
- Support the Customer Support GBS Lead with all initiatives to improve GBS service offerings.
- Support relationship management with key stakeholders within BU supply chain.
Qualifications
- University degree
- Proficiency in French and English
- Previous exposure to similar role would be a plus
- Excellent analytical skills and numerical abilities
- Great communication and interpersonal skills
- Track record of being results oriented
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