IT Support Technician

A company is looking for an IT Support Technician.

Key Responsibilities

Provide technical support via various communication channels for IT products and services

Troubleshoot a wide range of IT-related products, including hardware and software systems

Document service requests accurately and participate in team meetings and training

Required Qualifications

2 or more years of relevant IT support experience or a combination of education and experience

Intermediate-level knowledge of various IT systems and tools

Ability to collaborate effectively and lead small projects when needed

Must be available 8 AM to 5 PM CST for the first 2 weeks for training

Associate's or Bachelor's Degree in an IT-related field or IT certifications are preferred