Staff Cloud Engineer, Craft Education

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Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is :

Grade : Technical 410

Pay Range : $140,200.00 - $217,200.00

Job Description

The Staff Cloud Engineer is a position of technical expertise, influence, and leadership in the technology realm. This position will be required to apply their expert knowledge to ensure best practices and well-engineered architecture across the department. They will also be a key stakeholder and initiator of major changes to processes, engineering practices, and system administration. This position will be required to work in a space of solving critical issues and initiatives across multiple teams. It will require an extensive and deep understanding of cutting-edge practices and innovative approaches to problems.

Job Duties

Supervises work of their team on cloud technologies and scalable system architecture.

As a technical leader, the Staff CE mentors and monitors the goals and progress towards those goals, of their team.

Advises on and implements the architecture and design of system architecture models.

Leads and performs research and analysis to find solutions for complex business problems, as they relate to infrastructure.

Creates and uses automation, IaC, for the release life-cycle of software products.

Monitors performance by anticipating and correcting operational issues before occurrence.

Creates more stable operating environments by continuously improving infrastructure to be easily deployable and scalable.

Positively impacts projects by completing assigned tasks on time and communicates effectively when problems arise that would prevent timely delivery.

Communicates technical and domain knowledge as it relates to work, to both technical and non-technical audiences.

Helps continually improve ongoing reporting and analysis processes, automation, or simplifies self-service modeling and production support for customers.

Performs other job-related duties as assigned

KSAs

Expertise implementing AWS services in a variety of distributed computing environments

Experience with highly available and fault-tolerant enterprise and web-scale software deployments

Expertise in infrastructure automation through the creation of IaC; Terraform is nice to have, but not required.

Security awareness and practices, and the ability to configure, and monitor security systems for application of MFA, SSO and other security based concerns such as SSL / TLS, DNS DMARC, DKIM and SFP.

Strong practical Linux and Windows-based systems administration skills in AWS(major) and GCP (minor)

Experience leading cloud operations, including assurance, monitoring, alerting, and notifications

Understanding of DevOps and ITIL concepts

Understanding of Containers and Containerization Orchestration via Fargate and Kubernetes

Understanding Continuous Integration with CI tools such as Travis or Jenkins

Experience using monitoring tools like DataDog, New Relic, or Dynatrace

Experience creating cloud infrastructure solutions, and leading conversations with technical leaders

Effective communication and documentation skills

Self-starter with a drive to work autonomously as a member of a collaborative team

Strong service-oriented focus with a customer service attitude

Strong analytical skills

Minimum Qualifications

• Bachelor's Degree is nice to have, but demonstrable skills are more important.
• Expertise with the standard software development life cycle (SDLC)
• 10 years of experience in software development; pioneering new approaches and technologies in engineering
• Expertise in cloud spend optimizations
• Expertise with compliance and risk management requirements (e.g. security, PCI, privacy, SOX, HIPAA, etc.)
• JSON and YAML expertise

Job Description Disclaimer : This position description provides the major duties / responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours) : This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply : If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer : The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.

Accommodations : Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity : All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.