Job Description
Job Description
We are in search of a Receptionist to be part of our team located in Jacksonville, Florida. As a Receptionist, you will be the first point of contact for our company.
Your primary responsibilities include distributing correspondence, redirecting calls, and offering administrative support across the organization.
This role offers a short term contract employment opportunity.
Responsibilities :
- Serve as the first point of contact for our company, providing information to callers and visitors
- Answer, screen, and forward incoming calls on a multi-line phone system
- Schedule appointments and update calendar accordingly
- Perform data entry tasks in a timely and accurate manner
- Maintain organized filing systems for easy access and retrieval of information
- Provide customer service by responding to inquiries and resolving complaints via phone, email, mail, or social media
- Use Microsoft Office Suite (Word, Excel, Outlook) to create and edit documents, spreadsheets, and presentations
- Manage email correspondence, responding promptly to emails and ensuring relevant parties are kept informed about updates and changes
- Interact with clients and visitors in a professional and friendly manner
- Perform other administrative support tasks, including updating and sorting files, drafting and sending correspondence, and conducting research.
- Proficiency in answering multi-line phone systems
- Prior experience in customer service roles
- Ability to carry out data entry tasks accurately and efficiently
- Familiarity with email correspondence and professional communication
- Outstanding interpersonal skills to interact with a diverse range of people
- Proficiency in Microsoft Excel for data management and analysis
- Experience with Microsoft Outlook for scheduling and email management
- Proficiency in Microsoft Word for document creation and editing
- Experience in organizing files both physically and digitally
- Ability to schedule appointments effectively, considering priorities and time management
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