Medical Office Receptionist

Medical Office Receptionist

Valor Healthcare is looking for a passionate Medical Office Receptionist to join our team at the Community Based Outpatient Clinic (CBOC) in Ft. Pierce, FL.

Valor Healthcare is a veteran- and physician-led provider of healthcare services for deserving, resilient patriots those who serve or have served in the military as well as those who devote their careers to federal government service. We aim to deliver high-quality care in a way that upholds the health of our nation's greatest asset : its people. Valor works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to superior clinical outcomes.

Valor is different because of our people.

• Our leadership team is comprised of veteran, clinician, and business leaders dedicated to providing exceptional care and a world-class patient experience for our nation's patriots.
• Many of our colleagues have patriots in their families or are patriots themselves, building a company culture and commitment to customer service that is second to none.

About Our Benefits

Position Summary

As a Medical Office Receptionist (MOR), you will collaborate with the core PACT Team (Primary Care Provider, RN and Medical Assistant) and expanded PACT Team including family / caregiver, VA, and community-based services involved in developing the patient care plan. The MOR is responsible for providing excellent customer service as the first point of contact for patients / callers. This role primarily involves answering high-volume incoming calls, scheduling appointments, verifying patient information, and directing inquiries to the appropriate staff or department. The MOR ensures accuracy and efficiency in handling patient needs while maintaining confidentiality and professionalism in compliance with Valor Healthcare and VA regulations.

Core Responsibilities

Requirements

Qualifications

Final compensation will be based on relevant factors including work experience, skills, certifications, and internal equity.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.