Talent.com
Contact Center Supervisor

Contact Center Supervisor

VirtualVocationsOntario, California, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Contact Center Supervisor to support the Veterans Experience Office (VEO) Contact Center.

Key Responsibilities

Lead and support a team of 100 Contact Center Agents and 5 Senior Agents

Monitor workload distribution, oversee telephony queues, and ensure service standards are met

Address escalated customer concerns and oversee service recovery to ensure Veteran satisfaction

Qualifications

Bachelor's degree required (BA / BS)

Minimum of 2 years as a Contact Center Supervisor and 4 years of call center experience

Strong knowledge of Workforce Management processes and call center operations

Ability to motivate a large, diverse team in a fast-paced environment

Must live within 50 miles of a Veterans Affairs Medical Center (Phoenix, Salt Lake City, or Reno)

serp_jobs.job_alerts.create_a_job

Contact Center Supervisor • Ontario, California, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Contact Center Representative

Contact Center Representative

TEKsystemsChino, CA, US
serp_jobs.job_card.full_time
Customer Service Representative – Automotive Support.Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? Join our dynamic team where every...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Parts Distribution Center Supervisor - Now Hiring!

Parts Distribution Center Supervisor - Now Hiring!

StellantisOntario, CA, United States
serp_jobs.job_card.full_time
The Warehouse Supervisor will be expected to supervise, coach, mentor, and develop highly functioning work teams, comprised of team leaders and team members. Job responsibilities include but are not...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Day Center Supervisor

Day Center Supervisor

WelbeHealthRiverside, CA, US
serp_jobs.job_card.full_time
At WelbeHealth, we unlock the full potential of seniors by providing the support and resources they need to be happy, healthy, and as independent as possible so they can remain in their own homes.O...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Service Center Manager III

Service Center Manager III

AggrekoSanta Fe Springs, CA, US
serp_jobs.job_card.full_time
We're a global leader in providing energy solutions that help businesses grow and communities thrive.We work as a team, and we're proud of the difference we make to customers, to local communities,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Day Center Supervisor

Day Center Supervisor

WelbehealthRiverside, CA, US
serp_jobs.job_card.full_time
At WelbeHealth, we unlock the full potential of seniors by providing the support and resources they need to be happy, healthy, and as independent as possible so they can remain in their own homes.O...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Collections Call Center

Collections Call Center

GlidewellIrvine, CA, US
serp_jobs.job_card.full_time
Maintains appropriate systems; updates payment information.Inputs receivable payments within an allotted time frame.Generates and prints monthly customer statements and past due letters.Provides ex...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Call Center Representative

Call Center Representative

Providence Health & ServicesHesperia, CA, US
serp_jobs.job_card.full_time
Customer Service Representative.Job Category : Customer Service.Locations : St Mary High Desert Medical Grp-17095 Main Street (HR) (On-site).serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Supervisor Fulfillment Center Full Time 1st Shift

Supervisor Fulfillment Center Full Time 1st Shift

StaplesOntario, CA, US
serp_jobs.job_card.full_time
Warehouse Fulfillment Center Supervisor.Staples is business to business.Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technolog...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Manager, Guest Care (Contact Center) (P1-2024977-1)

Manager, Guest Care (Contact Center) (P1-2024977-1)

Panda Restaurant GroupRosemead, CA, US
serp_jobs.job_card.full_time +1
Manager, Guest Care (Contact Center).The Manager, Guest Care (Contact Center) is responsible for leading the day-to-day operations of the company's customer contact center, which supports guest int...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Retail Supervisor-La Verne Towne Center

Retail Supervisor-La Verne Towne Center

Bath & Body WorksLa Verne, CA, US
serp_jobs.job_card.full_time
Retail Supervisor-La Verne Towne Center.Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores. At Bath & Body Works, everyone belong...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
PACE Center Supervisor in Orange County

PACE Center Supervisor in Orange County

AltaMedSanta Ana, CA, US
serp_jobs.job_card.full_time
If you are as passionate about helping those in need as you are about growing your career, consider AltaMed.At AltaMed, your passion for helping others isn't just welcomed it's nurtured, celebrate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Distribution Center Warehouse Supervisor

Distribution Center Warehouse Supervisor

Ross StoresPerris, CA, US
serp_jobs.job_card.full_time
Our values start with our people, join a team that values you!.Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Shift Supervisor Trainee

Shift Supervisor Trainee

CVS HealthLaguna Niguel, CA, US
serp_jobs.job_card.full_time +1
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Call Center Supervisor

Call Center Supervisor

Quality Mobile Home ServicesLake Elsinore, CA, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
We pay our Call Center Supervisors a.We also make it easy to apply with our initial.If we have your attention about this customer service position, please continue reading!.ABOUT QUALITY MOBILE HOM...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Client Services Supervisor

Client Services Supervisor

NRI DistributionFontana, CA, US
serp_jobs.job_card.full_time
As a Client Services Supervisor, you will play an important part in providing direction to the Client Services team by ensuring all functions related to the processing of orders and receipts throug...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Call Center Coordinator

Call Center Coordinator

PIH HealthWhittier, CA, US
serp_jobs.job_card.full_time
Under the direction of the IDS Call Center Supervisor, Ambulatory the Call Center Coordinator performs all tasks related to patient scheduling and pre-registration in an efficient, accurate and hos...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Parts Distribution Center Supervisor

Parts Distribution Center Supervisor

StellantisOntario, CA, US
serp_jobs.job_card.full_time
Parts Distribution Center Supervisor.This position is responsible for overseeing the daily operations of the parts distribution center, ensuring efficient and accurate distribution of parts to vari...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Center Manager (Full-time) - Orange County, CAOrange, California, United States

Center Manager (Full-time) - Orange County, CAOrange, California, United States

OrangeTwistOrange, CA, US
serp_jobs.job_card.full_time
Center Manager (Full-time) - Orange County, CA.We want people to look + feel amazing.Look good feel good" isn't just a cute phrase around here. We make it happen, in real life, every single day.It's...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Service Center Operations Supervisor

Service Center Operations Supervisor

Zurn Elkay Water Solutions CorporationFontana, CA, US
serp_jobs.job_card.full_time
Service Center Operations Supervisor.Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYS...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Contact Center Representative I

Contact Center Representative I

Wescom Credit UnionAnaheim, CA, US
serp_jobs.job_card.full_time
Member Contact Center Representative.Are you ready to be the friendly voice that makes someone's day? As a Member Contact Center Representative, you'll be the heart of a fast-paced contact center, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30