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Benefits :
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION :
As a Customer relations representative with Estaphany Michel Insurance Agency Inc, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.
We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES :
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS :
- Property and Casuality license must have before applying.
- Bilingual (Spanish)
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
- Have experience with Salesforce, outlook and cisco phones
- Be able to work in office environment.
- Coachable
Compensation : $20.00 - $25.00 per hour
Seeking Currently Licensed Applicants Only
We are a growing agency with big dreams and lots of potential.
About Our Agency
Before becoming a State Farm Agent, I was previously employed as a .
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Agents are responsible for and make all employment decisions regarding their employees.
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