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Front Desk Enrollment Specialist - Evening / Weekend

Front Desk Enrollment Specialist - Evening / Weekend

US Swim School AssociationTulsa, OK, US
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Part-Time Front Desk Enrollment Specialist

Must be available to work flexible schedule - weekend availability is preferred. Requirements include :

  • Availability 3-4 days / week, preferable on Saturday afternoon / evening
  • Previous Administrative / Office / Reception experience
  • Ability to work independently and manage parent / guest needs and complaints as needed
  • Ability to work at a fast pace with lots of movement and walking around

Responsibilities of this position include, but are not limited to the following :

  • Greet customers
  • Answer telephones
  • Handle all customer accounts, including enrollments, posting tuition payments, making necessary schedule changes, collections, cancellations, complaints, calling on wait list, calling the absence list, stocking the front desk / flyer rack, etc.
  • Sales and promoting the business
  • Handle all customer complaints in a confident, friendly manner. Passing only those that are difficult to handle to the office manager
  • General office tasks such as keyboarding, copying, filing, faxing, and computer applications, etc.
  • Completing project lists during down times
  • Schedule parties in party book and Jack Rabbit, finalize party contracts and collect payments for parties, and schedule lifeguarding with waiver
  • Opening and closing duties as listed on the morning and evening checklists
  • Light cleaning as needed, i.e., washing dishes, vacuuming, dusting, emptying trash, laundry as needed, cleaning bathrooms, etc.
  • Screen job applicants
  • Bake cookies and make sure cookie bins are filled
  • Restocking Pro shop as needed
  • Proactively selling and ringing up Pro shop items
  • Other duties as assigned
  • Pass on information to customers via going into observation rooms
  • Attend front desk and all employee staff meetings
  • Due to COVID-19 precautions, our front desk staff is also responsible for ensuring maintenance of Tulsa City Mask Mandates, taking temperatures of all incoming traffic, and ensuring families are keeping adequate social distance measures.

    Compensation : $12.00 - $13.00 per hour

    Water safety is extremely important whether you live near the ocean or a lake, river or stream. Even if a body of water is not close, pools and bathtubs can be dangerous as well. One of the main objectives of Miller Swim School is to teach everyone who comes how to swim safely and have fun while doing it!

    Miller was started as an idea in 1960. Rita and Larry Miller were educators who managed a pool during the summer. They noticed that many of the children could not swim effectively. Larry, being the natural-born coach that he is, began to teach them to swim. Before long, the parents were noticing how well their children swam. Consequently, Rita and Larry began formal swim lessons. They began renting high school pools and the dream of teaching water safety became a reality.

    In 1995, the Aquatic Centre of Tulsa (aka Miller Swim School) was built. The water temperature at the facility is kept at 89 degrees, the pool is grounded so that swimming can take place even during storms, and sophisticated equipment keeps the chemicals in the water at the optimum levels for complete safety.

    A third generation of Miller swimmers came to be in Gina's daughter, Sarah when she proposed building a facility in Jenks. In June 2019, a second facility rose from the empty lot and opened its doors with open arms to swimmers and would-be swimmers.

    For 59 years, the Millers have saved countless lives by teaching water safety in a fun and energetic manner. Not only have they been right alongside their students in the water, but they have taught others their successful methods.

    If you want to learn to swim or increase skills, come to one of the Miller locations. Young or more mature, we can help love the water safely.

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    Front Desk • Tulsa, OK, US