The essential functions of the Crew Person position are denoted below in the following key areas :
TOTAL GUEST SATISFACTION
Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction.
Follows all Guest service guidelines and procedures; takes the appropriate action to ensure all Guest receive
SUPERSTAR Service.
Works assigned station(s) accurately and productively; cleans and stocks the station area(s); performs other cleaning
duties as assigned.
Ensures that all Guests receive hot, quality products; prepares, packages and delivers all products according to Menu
Standards.
Handles all food products according to company procedures; follows all company food safety, food handling and
sanitation requirements, to ensure the health and safety of Guests and employees.
TRAINING AND DEVELOPMENT
Strives to improve personal skills and performance level.
Follows the steps outlined in the CKE Crew Person Training Program to learn new skills, duties and responsibilities and
to improve personal performance level.
Communicates to immediate supervisor when additional training, guidance and practice is needed.
Understands how each job responsibility in the restaurant impacts the Guests, other employees and overall
operations.
Keeps immediate supervisor informed of anything which might affect the Guests, other employees and overall
restaurant operations.
Is performance oriented and driven; understands performance expectations and is aware of performance results.
JOB EXPECTATIONS
Consistently meets job expectations to positively impact the sales and profits of the restaurant.
Contributes to the restaurant’s success by accomplishing the expected work during each shift; consistently produces
quality work.
Supports the goals, decisions and directives of the Restaurant Management Team ; performs additional duties and
responsibilities as directed by management.
Follows all company guidelines for food and cash controls, follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, equipment and facilities.
POLICIES & STANDARDS
Follows and complies with all company policies standards, procedures and guidelines.
Follows all safety, security and emergency policies and procedures; maintains a safe and secure environment for
employees and Guests.
Holds self accountable for the methods and processes used to perform all tasks and responsibilities and to achieve
results.
CKE SHARED VALUES
Models and encourages CKE shared values.
Is completely focused on and driven by the Guest.
Is of high personal integrity and treats all employees with honesty, respect and dignity.
Contributes to an environment of trust to ensure honest, open and direct communication.
Is performance oriented and driven; understands performance expectations and is aware of performance results.
EDUCATION
Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is
capable of communicating effectively with restaurant management, Guests and co-workers; bi-lingual skills a plus.
EXPERIENCE
Must be a minimum of 15 years of age.
SKILLS & ABILITIES :
Demonstrates and / or possesses the following :
Ability to work with others (as a team).
Ability to comfortably interact with all Guests.
Ability to look at the restaurant operations (from a Guests viewpoint).
Ability to meet performance standards for assigned tasks and duties.
Ability to take initiative.
Problem solving skills.
PHYSICAL ABILITIES :
Stand for long periods of time.
Work around heat.
Work around others in close quarters.
Move throughout the restaurant and observe restaurant operations and employee work performance.
Able to lift 50 75 pounds comfortably.
Work with various cleaning products.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees
who have access to the compensation information of other employees or applicants as a part of their essential job functions
cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation
information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation,
proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s
legal duty to furnish information. 41 CFR 60-1.35(c)
Back of House Team Member
Our Kitchen Team Member / BOH Crew Members work in a fast paced, high energy environment. Job opportunities as Cook / Food Prep / Kitchen Team Member / BOH Crew Member is generally offered as full time or part time restaurant job. Prior experience as a cook, grill cook, fry cook, prep cook, line coo...
Cook - Restaurant Team Member
To our team members, Zaxby's is an indescribably great place to work!. As the team at Zaxby's expands, we're saving a seat for you!. ...
Dishwashers
Works as a team with all O'Charley's team members, most specifically with Line Cooks, to. Want to be part of a team that's more like friends and family than co-workers?. Then join our team, we're saving a seat for you!. From our strong history of success and a deliberate approach to change, to our s...
Team Member
Supports the goals, decisions and directives of the Restaurant Management Team ; performs additional duties and responsibilities as directed by management. Ability to work with others (as a team). ...
Cashier - Restaurant Team Member
To our team members, Zaxby's is an indescribably great place to work!. As the team at Zaxby's expands, we're saving a seat for you!. ...
Grocery Team Member
Full & Part-Time GROCERY TEAM MEMBERS (Deli Host, Guest Service Host, Beer Den Host, Cake Decorator, Barista, Pick & Prep Chef, Stocker, Price Maintenance Host, Assistant Department Managers, & MORE). No matter where we are, we always remember our roots. ...
Day time Team member
Day time team member to assist in either front of house operations or back of house operations. ...
Late Night Team Member
Taco Bell? Late Night Team Member's are 18 years old or older & available full time from 2pm-12am. Get ready to make a mark and be part of a team that sizzles! Apply now and fire up your career today! #TacoBell #LateNight. ...
Team Member Mid-shift 11:30-7:30
At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing a...
Receptionist - State Farm Agent Team Member
Work alongside your agency’s team to ensure successful long-lasting customer relations. ...