Minimum Qualifications Bachelor’s degree and three years of experience utilizing business systems, processes, and procedures.
Experience leading requirements elicitation, documenting as-is processes and coordinating user testing.
Substitution : Seven years of specialized experience; associate’s degree and five years of experience.
or master’s degree may substitute for one year of specialized experience; . may substitute for two years of specialized experience.
PROOF OF DEGREE IS REQUIRED WITH YOUR APPLICATION : Unofficial transcripts / diploma from a US accredited school showing your name, school name, degree was awarded and date degree was awarded.
Foreign degrees must have an approved evaluation : / jobseeker / .
Duties Description
- Oversee and supervise project team(s) consisting of project analysts and testing support staff.
- Act as a liaison between business stakeholders, testing staff, IT staff, and internal and external customers.
- Oversee the elicitation of business requirements and rules from subject matter experts and stakeholders.
- Assist with the creation, validation and maintenance of process documentation, business rules, and additional specifications including flow charts, process models and technical specifications.
- Assist in the development and monitoring of test plans. Evaluate test results for consistency with business and system requirements.
- Adhere to the time and attendance policies of the Department.
- Identify, document, evaluate and escalate issues and risks in a timely manner to management, including potential options for solution / resolution.
- Evaluate solution design and performance against business goals and objectives.
- Demonstrate strong, professional, respectful communication skills, both verbally and in writing.
- Ability to analyze complex situations and provide appropriate, logical solutions.
- Monitor completeness, ensuring all issues are resolved in the appropriate time frame.
- Monitor and report project progress and status.
- Adhere to the time and attendance policies of the Department.
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