JOB DESCRIPTION Store 4706731 : 600 W North Ave, Lombard, Illinois 60148
Availability - Shift / Days
Flexible Availability
ACCOUNTABILITIES
- Food Category expert in store
- Ensures all food operational execution in store are followed to maximize sales and reduce waste.
- Train, teach and coach store associates on Food execution, production, replenishment, ordering, organization, sanitization and customer service
- Be the go-to person in store for employees with questions connected to food products and services
- Plan and execute food sampling for employees and customers
- Conduct and lead in store training, for store employees and operation teams on all new Foodservice programs, modeling an established train the trainer program
- Follow up with and conduct refresher training activities for store employees as needed
- Ensure foodservice areas are stocked and food rotated using FIFO method of food rotation
- Food items are displayed using current Planogram provided by your Business Unit
- Order or assist in ordering the food products to lower Out Of Stocks and improve Shrink
- Monitor shrink while improving sales, to maximize foodservice profit
- Identify, suggest, train, and continuously collaborate with BUQAS training personnel, ensuring that the manager and store employee Foodservice training programs are delivered
- Food safety practices and procedures
- Conduct needs analysis and provide recommended actions based on BUQAS visits
- Operate within budgeted expectations
EDUCATION
- High school diploma or equivalate
- Education / instructional, or equivalent retail training experience
- Leading or supervisory experience desired
EXPERIENCE
- Minimum 2 years experience working in Fast Moving Consumer Goods retail and / or Foodservice industry
- Experience in training, leadership, team building
- Skills in collaboration, cooperation, communication and organization
- Food Manager Certification, Approved certifications include ServSafe and NRFSP
- Strong communication skills in English, both verbally and written. French skills in Quebec Provinces
- Customer service-oriented / excellent customer service skills
- Consistently delivering within deadlines
- Communicates effectively (written and oral) with customers, management, associates, and vendors
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