SENIOR NETWORK ENGINEER, INFORMATION SYSTEMS

About North Shore Community College :

North Shore Community College is a diverse, caring, inclusive community that inspires our students to become engaged citizens and to achieve their personal, academic, and career goals through accessible, affordable, rigorous educational opportunities that are aligned with our region's workforce needs and will prepare them for life in a changing world.

NSCC is one of 15 Massachusetts community colleges, which serves the 26 cities and towns north of Boston. Since its founding in 1965, NSCC has grown from a single leased building to an urban campus in downtown Lynn and a suburban campus in Danvers, and from five to 80 academic programs of study.

Nearly 50,000 students have graduated from NSCC. The college is accredited by the New England Commission of Higher Education (NECHE).

Job Description :

Senior Network Engineer, Information Systems

Non-Unit Professional position, 37.5 hours / week

Campus Location : Danvers but will require occasional travel to our Lynn

SALARY RANGE : Anticipated salary range $110,000.00 - $120,000.00. Actual salary is commensurate with experience and education.

Full time benefited employees at North Shore Community College are eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts.

Click HERE for a highlight of these benefits.

GENERAL STATEMENT OF DUTIES :

We are seeking a skilled and experienced Network Engineer to join the college's IT team. The Network Engineer will be responsible for designing, implementing and maintaining our organization's network infrastructure and will report to the Executive Director of Network Infrastructure, User and Media Services.

This role requires a deep understanding of networking technologies, current and emerging security trends, excellent problem-solving skills and the ability to work both independently and collaboratively within a team.

The ideal candidate will be proactive, detail-oriented and passionate about ensuring the scalability, performance, stability, and security of our network environment.

ESSENTIAL FUNCTIONS :

• Design, implement, and maintain the organization's network infrastructure, including local area networks (LANs), Storage Area Network (SAN), wide area networks (WANs and SDWAN), and wireless networks.
• Respond to network emergencies and serve as the escalation point for network related issues including those that occur outside of normal business hours.
• Stay up-to-date with the latest networking technologies and best practices and make recommendations for network improvements
• Manage backup software (VEAAM), our redundant backup devices and our Virtual Server environment (VMware).
• Work with IT and greater college community to ensure disaster recovery is included within all designs or improvements.
• Manage relationships with primary network vendors and work to obtain best costs for solutions.
• Configure, manage and upgrade network devices primarily routers, switches, firewalls, and load balancers. Provide network architecture, security leadership and direction for the management of endpoint switches and our wireless infrastructure.
• Provide supervision for larger scale projects that require field technicians' involvement.
• Monitor network performance and troubleshoot network issues to ensure optimal uptime and performance. Oversee and configure our server and network monitoring & alert system (What's Up Gold).
• Provide support for Active directory and windows server farm.
• Implement and maintain network security measures including firewalls, intrusion detection systems and VPNs.
• Support highly segmented network (micro-segmentation) and apply zero trust concepts.
• Conduct regular security and inventory audits as well as implement security best practices to protect against unauthorized access and data breaches.
• Collaborate with various IT teams to integrate network infrastructure with other systems and applications.
• Document network configurations & procedures and troubleshooting steps for reference and training purposes.
• Provide technical support and guidance to end-users and other IT staff as needed.
• Perform other duties as assigned.

SUPERVISION RECEIVED : Executive Director of Network Infrastructure, User and Media Services

Requirements :

• Bachelor's degree in computer science, information technology, with at least 5 years' experience or an equivalent combination of certifications and relevant job-related experience.
• Proven experience as a network administrator or similar role.
• Strong knowledge of networking protocols and technologies, including TCP / IP, DNS, DHCP, NAT, VLANs, and IP sub-netting.
• Experience with network hardware and software from vendors such as Cisco / Meraki, Next Generation Firewalls (Fortinet preferred).
• Hands-on experience with network monitoring and troubleshooting tools.
• Familiarity with network security concepts and best practices.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Relevant certifications (e.g., CCNA, CCNP, CompTIA Network+) are a plus.
• Candidates will be required to pass a CORI / SORI and / or National background check as a condition of employment.

WORKING CONDITIONS :

• This position is based in Danvers but will require occasional travel to our Lynn campus.
• The Network Administrator will need to work outside of normal business hours to perform maintenance or respond to network or security emergencies.

Additional Information :

STARTING DATE : ASAP

North Shore Community College is an affirmative action / equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies.

The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Title IX Coordinator, Affirmative Action and Compliance Officer Nick Royal, at nroyal@northshore.

edu, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College's website by clicking here.

Application Instructions :

Submit resume and cover letter outlining how your experience meets the qualifications of the position. Applicants selected for an interview will need to provide the names, address, email and telephone number of at least three current professional references.