Senior Business Analyst

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.

Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

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One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone.

We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow, and make an impact, along with the power to make a difference. Join us!

Global Risk Analytics (GRA) and Enterprise Independent Testing (EIT) are sub-lines of business within Global Risk Management (GRM).

Collectively, they are responsible for developing a consistent and coherent set of models, analytical tools, and tests for effective risk and capital measurement, management, and reporting across Bank of America.

GRA and EIT partner with the Lines of Business and Enterprise functions to ensure the capabilities it builds address both internal and regulatory requirements and are responsive to the changing nature of portfolios, economic conditions, and emerging risks.

In executing its activities, GRA and EIT drive innovation, process improvement, and automation.

The Infrastructure & Application Management (IAM) team within EIT is responsible for managing the organization’s platform infrastructure.

The team defines and executes the technology roadmap in alignment with the target state vision, addresses critical technology pain points, establishes remediation plans, and oversees the end-to-end infrastructure testing framework.

Role Overview :

The Senior Business Analyst is accountable for analyzing new requirements and translating those requirements into clear vision for our technology partners.

Gather and document business requirements / design and assess requirements for applications and business processes impacted and evaluate requirements in terms of work involved and proposed split between EIT and EIT Technology as well as alignment to target business processes.

The Senior Business Analyst will ensure on-time delivery of project tasks and milestones and follow proper escalation paths.

• This role also entails applying technical and business knowledge to identify, research, analyze and resolve complex problems with participation in design, development, and implementation of enhancements to our technologies and / or processes.
• We are seeking candidates with subject matter expertise in areas of gathering and documenting business requirements, who maintains strong customer relationships with key internal / external partners and partnerships with EIT Technology Leadership, and has a proven track record of seamlessly leading and executing enterprise-wide initiatives.
• The role requires strategic and critical thinking and willingness to dig into the details of both technology features available in the existing test platform and new technology enhancement requirements to ensure they are fit for purpose.

The candidate must be a strong communicator and able to effectively explain the rationale and details of the methodologies to a broad set of audiences that include key senior stakeholders across the Bank.

Required Education & Experience

• Bachelor’s degrees or above in fields including but not limited to : Business Administration, Finance, IT, Process, Operations Research.
• 7+ years of relevant work experience (5+ if holds a Masters Degree).

Required Skills

• Ability to build relationships and effectively influence key stakeholders.
• Feels ownership and accountability for delivering high-quality work, able to balance multiple priorities and meet strict deadlines.
• Strong written and verbal communication skills; ability to articulate complex messages in an easy-to-understand language.
• Well organized with attention to detail.
• Willing to challenge the status quo and with a track record of driving change.
• Asks the next-level questions, applies context to determine direction.
• Experience implementing process improvements.
• Balances strategic objectives to prioritize future needs and quickly makes decisions on short term actions while maintaining focus to increase effectiveness, efficiency, and productivity.
• Self-starter : Initiates work independently, before being asked.
• Intellectual curiosity.

Desired Skills and Experiences

• Business Analyst experience in an Agile environment bridging the gap between users and Technology.
• Experience of using Agile software development tools (e.g., JIRA / Confluence).
• Experience in documentation of user guide, procedures, and process map.
• Experience of working with Data integration team.
• Experience in testing the business functions and processes on Information Systems, coordinating, and facilitating User Acceptance Testing.

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