Inside Sales Representative

Job Description

Job Description

Inside Sales / Technical Support- VALVES Fully In-Office

Direct Hire; 65K to 95K (based on experience)

77598 South Houston

NO outbound sales / cold calling

Steam trap valve experience required for one opportunity

Safety relief valve experience required for one opportunity

Duties :

• Answer incoming customer service calls / emails and review incoming RFQ’s
• Analyze customer specifications and requirements for suitability with products via review of customer supplied technical data
• Ensure quotes and orders are done efficiently
• Provide product technical support and quotations / product datasheets
• Provide support with commercial and technical issues
• Partner with intercompany departments to support customer requirements
• Assist sales personnel, distributors, and end-users; ensure order accuracy and proper order flow to meet delivery commitments
• Maintain CRM database and input customer data; maintain accurate and organized records
• Maintain knowledge of products, market, industry trends, and competitors
• Promote and maintain a strong customer service image to customers
• Gain and retain extensive product selection application knowledge and comprehension of customer requirements
• Communicate effectively and professionally with all internal and external stakeholders

Qualifications :

• Bachelor’s degree in Business Management, Engineering, or related is required
• 3 5 years related industrial sales / support experience safety relief valves, control valves, steam traps, or triple offset butterfly valves
• Intermediate Microsoft Word, Excel, and Outlook required
• Knowledge of control valve, steam equipment, and safety relief valves, ASME code, API, and valve sizing software a PLUS
• Positive and confident attitude with excellent interpersonal skills, team spirit, collaboration, and commitment to growth and development
• Ability to manage high volume, multiple competing priorities, and customer requests, while maintaining a positive, courteous, and professional attitude
• Self-starter, detail oriented, excellent time management, and strong organizational skills
• Experience in inside sales / customer service role is a plus
• Ability to speak Spanish or German a PLUS

Other Info :

• Must have valid driver’s license with consistent positive driving record
• Must pass background, drug, and reference checks
• Well-rounded benefits package including 401K with contribution, PTO, holidays, and a friendly culture
• Smaller, growing sales team; high company team member retention

Company Description

Professional Alternatives is a leading staffing firm specializing in all levels of corporate administrative and professional support, as well as executive placement.

Starting in 1998, the Professional Search Group has a successful track record of providing local and national staffing-related support to a multitude of industries.

We pride ourselves on building lasting relationships with each client and candidate, and our hands-on approach allows us to make the best long-term match for both.

Company Description

Professional Alternatives is a leading staffing firm specializing in all levels of corporate administrative and professional support, as well as executive placement.

Starting in 1998, the Professional Search Group has a successful track record of providing local and national staffing-related support to a multitude of industries.

We pride ourselves on building lasting relationships with each client and candidate, and our hands-on approach allows us to make the best long-term match for both.